07_PrintPrinterDriverErrors.fm Modified: 8/16/02
Template Version 1.0
GL-1020 Administrator’s Guide 273
PRINTER DRIVER INSTALLATION ERROR MESSAGES
Setup Needs to Copy Windows NT® Files
Problem Description
The wrong port type was selected from the Printer Ports dialog.
Corrective Action
1Click Cancel until the Add Printer Wizard terminates.
2 Double-click Add Printer from the Printers folder but, when
prompted to select a port, choose Local Port.
Client Software CD Now Required
Problem Description
When adding a new printer driver, the end user did not choose the
Have Disk option but selected the printer name from the Add
Printer list.
Corrective Action
1 Cancel the Add Printer Wizard.
2 Double-click Add Printer from the Printers folder but, when
prompted to locate the driver, click Have Disk.
3 Select U se Existing Driver to add another copy of an existing
driver or browse to the subdirectory that contains the
appropriate *.inf file.
File *.DRV on Client CD Count Not Be Found
Problem Description
When adding a new printer driver, the user did not choose the
Have Disk option but selected the printer name from the Add
Printer list.
Corrective Action
1 Cancel the Add Printer Wizard.
2 Double-click Add Printer from the Printers folder, but when
prompted to locate the driver, click Have Disk.
3 Browse to the subdirectory that contains the appropriate *.inf
file.