Troubleshooting Checklist

Submitted Job Not in Current Jobs Queue

 

 

 

 

For

Possible Cause

Check

Yes

No

Instructions,

Go To...

 

 

 

 

 

Software Error

 

 

 

 

 

 

 

 

 

The job was deleted

1 Sometimes, the job completes

End

￿

Cannot

or was unservicable.

before the Current Jobs Log is

 

 

Interpret

Possibly, the job

updated. When a job completes,

 

 

GL-DocMon

completed before the

either successfully or with an

 

 

Messages/

error, it is transferred to the Jobs

 

 

Current Jobs queue

 

 

Warnings/

Log. Use TopAccess to view the

 

 

could be refreshed.

 

 

Jobs Log. Was the job printed?

 

 

Errors on

 

 

 

 

 

 

 

page 270.

 

 

 

 

 

Printer port

2 Does any job submitted from the

Next

￿

Driver Mapped

improperly configured

workstation appear in the Current

Step

 

to Wrong Port

 

Jobs queue?

￿

 

on page 274.

 

 

 

 

 

 

 

 

 

 

 

 

Job properties are

3 Does the job appear in a different

Next

￿

Printer Driver

not set correctly

print management utility, such as

Step

 

General Errors

￿

 

 

Print Manager?

 

on page 274.

 

 

 

 

 

 

 

 

 

 

 

 

Network Error

 

 

 

 

 

 

 

 

 

Jobs are stuck in a

4 Are you using a Novell queue-

Next

Go to

Setting Up

Novell print queue

based printing mode?

Step

Step 7

Novell Printing

￿

 

 

 

 

 

on page 131.

 

 

 

 

 

 

5 Can you see the job using either

Next

￿

Refer to your

 

the PCONSOLE or NWAdmin

Step

 

Novell

 

utility?

￿

 

documentation.

 

 

 

 

 

 

 

 

Network print settings

6 Use the LCD touch screen to

Next

￿

Refer to PART

are not properly

check that printing is turned

Step

 

3, Establishing

configured

Online and that the Protocol and

￿

 

Network Print

 

 

 

Services settings are set

 

 

Services on

 

properly. Are the settings

 

 

 

 

 

page 130.

 

correct?

 

 

 

 

 

 

 

 

 

 

 

 

7 Reboot the controller and restart

End

End

Rebooting the

 

the copier for any changes to

 

 

Controller on

 

take effect. Resubmit the job and

 

 

page 56.

 

check the Current Jobs queue.

 

 

 

 

 

 

 

Does the job appear in the list?

 

 

 

 

 

 

 

 

236

GL-1020 Administrator’s Guide

Page 236
Image 236
Toshiba GL-1020 manual 236, Novell Printing

GL-1020 specifications

The Toshiba GL-1020 is a cutting-edge printer that exemplifies Toshiba's commitment to innovation in the field of printing technology. Designed to cater to both home and office environments, this printer brings together efficiency, design, and advanced features to enhance user experience.

One of the standout features of the GL-1020 is its robust printing speed. With the ability to produce high-quality prints at a rapid pace, users can expect quick turnaround times, making it an ideal solution for businesses that rely on prompt document delivery. The resolution of the prints is equally impressive, boasting clarity and precision that meet the demands of various document types, whether they are text-heavy reports or intricate graphics.

The GL-1020 incorporates advanced inkjet technology, which provides a wider color range and vibrant output. This technology ensures that every printout appears sharp and color-accurate, making it perfect for marketing materials and presentation documents. Moreover, the printer is engineered for cost efficiency, allowing users to produce high-volume prints without incurring significant expense. With compatible ink cartridges that yield a high number of pages, users will find themselves replacing supplies less frequently.

Connectivity is another strong point of the Toshiba GL-1020. The printer supports various interfaces, including USB and Wi-Fi, enabling seamless integration into different network environments. This flexibility allows multiple devices to connect and print effortlessly, enhancing productivity in shared spaces. In addition to wireless printing, the GL-1020 supports mobile printing technologies, such as Apple AirPrint and Google Cloud Print, facilitating printing from smartphones and tablets.

User-friendliness is at the forefront of the GL-1020’s design. The printer features an intuitive control panel with a clear display, making navigation and operation straightforward for users of all skill levels. Maintenance has also been considered; the printer’s design allows for easy cartridge replacement and routine upkeep, ensuring that it remains in optimal condition with minimal effort.

In conclusion, the Toshiba GL-1020 represents a significant advancement in printing technology. With its high-speed printing, superior inkjet technology, versatile connectivity options, and user-friendly design, it is an exemplary tool for anyone seeking reliable and high-quality printing solutions. Whether for personal use or professional demands, the GL-1020 stands out as a top choice in today's competitive market.