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Toshiba FS-3700 R4 Series, OM-3700 3.11 Enter a Refund Check , 3.12 Review a Closed Check

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Enter a Refund Check Chapter 3 - Guest Check Functions

3-42 FS-3700 R4 Owner’s Manual

4. Index the amount received in this media including the amount of the tip.

5. Press ENTER.

6. Repeat until the check is paid out.

3.11 Enter a Refund Check

This function creates a “negative” check. Items entered are subtracted from reports.

This function can also be used to refund individual items from a check.

Procedure

1. Login the server who rang the original items.

2. Press [REFUND].

 A Refund check is started. All values will be negative.

3. If prompted, index a manager I.D. number and press ENTER.

4. Enter items to be refunded.

5. Press the [MEDIA] key from which to subtract the item’s totals.

3.12 Review a Closed Check

This function is used to display and/or print checks that have been tendered.

Procedure

1. Press [REVIEW CHECK] or [REVIEW TABLE].

2. The last check to which the employee has access displays.

3. Press MORE to scroll through the closed checks.

4. To print a check press PRINT.

5. To exit, press BACK.

Contents

Main Page FS-3700 R4 Series One Year Limited Warranty Toshiba TEC America Retail Information Systems, Inc. 4401-A Bankers Circle Atlanta, GA 30360 Phone No.: (404) 449-3040 Fax: (404) 453-0909 Page Page Table of Contents FS-3700 R4 Overview 1-1 Access the System 2-1 Guest Check Functions 3-1 Page Functions Outside of a Sale 4-1 Reports 5-1 Page Page Page 1.1 Introduction Page Page Page 1.3 POS Key Functions - Summary Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 2.1 Manager Overrides 2.2 Clocking In/Out 2.2.1 Clock In 2.2.2 Clock Out 2.2.3 Break Out 2.2.4 Schedule Enforcement 2.3 Login/Logout 2.3.1 Login 2.3.2 User Assigned Operator Keys 2.3.3 One Touch Login 2.3.4 Logout Page Page Page 3.1 New Guest Checks 3.1.1 Guest Check Numbers 3.1.2 Start a New Check 3.1.3 Check Flow If a media is used to partially tender a check, the service round will 3.2 New Check Prompts 3.2.1 Table Number A Table number is not required if immediately paying out the check. With this option set, the table number entry is required if immediately 3.2.2 Guest Count 3.2.3 Select Customer 3.2.4 Order Type 3.2.5 Order Number Page 3.2.6 Override Meal Period 3.2.7 Add Guest Information 3.3 Entering Menu Items 3.3.1 Preset Menu Item 3.3.2 More than One Preset Item 3.3.3 Menu by PLU # 3.3.4 Open Priced Menu Item 3.3.5 Scalable Menu Item 3.3.6 Enter Modifiers with Forced Display 3.3.7 Enter Modifiers with Special Instructions 3.3.8 Enter Modifiers with Spell-It Instructions 3.3.9 Enter Items by Seat Numbers Page 3.3.10 Enter by Menu Item Size [MENU ITEM SIZE 2] then [F.FRIES]. 3.4 Check Corrections before Sending 3.4.1 Remove Items from Checks 3.4.2 Add a Modifier 3.4.3 Delete a Modifier 3.4.4 Replace a Modifier 3.4.5 End Service Round 3.5 Recall a Check 3.5.1 By Check Number 3.5.2 By Table Number 3.5.3 Recall by Order Type 3.5.4 Recall Table with Separate Checks 3.5.5 Recall with a Bar Code Scanner 3.5.6 Recall with Dual Drive Thru 3.6 Split a Check 3.6.1 Split by Item 3.6.2 Split by Seat Number 3.6.3 Split by Amount 3.7 Transfer a Guest Check 3.7.1 Transfer to a Server 3.7.2 Transfer from a Server 3.7.3 Transfer all Checks 3.8 Combine Checks 3.8.1 Combine Stored Checks 3.8.2 Add New Check to Stored Check 3.8.3 Add to Stored Check by Order Type 3.8.4 Add New Check to Stored Check with Table # 3.8.5 Combine Stored Checks to One Table 3.9 Check Adjustments 3.9.1 Void Items on Stored Checks 3.9.2 Add a Discount or Surcharge YES after a discount has been applied to items, further discounting NO after a discount has been applied, additional discounts can be Page Page 3.9.3 Exempt Tax from a Check 3.9.4 Add a Tip Page 3.10 Tender the Check 3.10.1 Tender a Check with Preset Key 3.10.2 Tender with Tip Entry 3.10.3 Over Tender to Tip 3.10.4 Split Tender 3.10.5 Partial Tender 3.10.6 Tender to House Charge 3.10.7 Tender with [MEDIA NLU] 3.10.8 Over Tender to Tip with [MEDIA NLU] 3.10.9 Split Tender with [MEDIA NLU) 3.11 Enter a Refund Check 3.12 Review a Closed Check Page Page 4.1 Finished Product Waste 4.2 Loan and Pickup 4.2.1 Loan 4.2.2 Pickup 4.3 Paid In / Paid Out 4.3.1 Paid Out 4.3.2 Paid In 4.4 Price Changes Index the menu item I.D. number and press ENTER. List of Departments display. Press ID to list the department in ID 4.5 Tip Payout 4.6 Timekeeping 4.6.1 Edit Timecards Page Page Page Page Page Page Page 5.1 Reports Overview Menu Option Function 5.1.1 Report Class Descriptions Report Class Description Page 5.1.2 List of Reports Report Class Sales System Report Rev Ctr Term Empl Report Class Labor Setup Tables System Labor Report Empl Labor 5.1.3 Report Balancing Notes 5.1.4 Print or View Reports 5.1.5 Report Sample Formats 5.2 Open Check Report 5.3 Closed Check Report Employee ID - The employee ID of the server who owned the check when it was 5.4 Hour Productivity Report 5.5 Half Hour Productivity Report 5.6 Quarter Hour Productivity Report 5.7 Sales Mix Report Page 5.8 Department Sales Page 5.9 Major Groups Menu Item Sales Page 5.10 System Voids Report 5.11 Refund Report 5.12 Financial Report Readings Sales Balance Server Sales Media The Total amount collected of this media. Each medias percentage of Total Media collected. Deposit Cash Balance Discounts Major Groups Departments Functions 5.13 Customer Summary Report 5.14 Media Report 5.15 Loan/Pickup Report 5.16 Sales Tax Report 5.17 Charge Account Balance Report 5.18 Discount Recipient Report The ID number of the employee receiving the discount. The server is prompted for 5.19 X Report 5.20 Z Report 5.20.1 Programming Options for Z Reports