Symptom

Cause

Solution

 

 

 

No connection.

Answering the call is not permitted

Ask the remote party to permit

 

by the remote terminal as it is

answering a call.

 

operating for setups, etc.

 

 

 

 

 

The remote terminal is not set to

Ask the remote party to set the

 

auto answer mode.

terminal to auto answer mode, or to

 

 

answer a call manually.

 

 

 

 

The ISDN telephone numbers are

Ask the remote party to set up “Area

 

not set up in the remote terminal

Code” and “Local Number” in the

 

(when using bonding).

ISDN Setup menu correctly (page

 

 

46).

 

 

 

 

The eighth digit and up of the ISDN

Connect without using bonding, or

 

telephone numbers are not the same

use the ISDN telephone numbers that

 

when connecting using bonding

are the same in the eighth digit and

 

(when the remote party uses the

up.

 

videoconference system of an older

 

 

model such as the PCS-1600).

 

 

 

 

 

There is some problem with the

Try to dial the number of another

 

remote terminal.

terminal.

 

 

 

 

A message appears on the screen.

See “On Screen Messages” (page

 

 

161).

 

 

 

Still pictures or the

The write-protect tab on the

Release the lock (page 91).

Phone Book cannot

“Memory Stick” is set to LOCK.

 

be saved to the

 

 

The “Memory Stick” has already

Use another “Memory Stick.”

“Memory Stick.”

been recorded to full capacity.

 

 

 

 

 

 

Appendix

Troubleshooting 169