Transition Networks Section Vlll: FBRM/BFFG Troubleshooting
Troubleshooting problem and corrective action table, continued
Problem Corrective Action
The Trap Server does not
record traps • Ensure the Trap Server application is running.
o In the Windows environment, if the “TN” icon is displayed in the
lower right corner of the monitor, then the Trap Server is running.
• SNMP traps may be blocked by a router or firewall. Consult your
Network administrator to determine if this is the case.
• The SNMP trap manager may not be configured properly. The result is
that the SNMP agent does not know the proper IP address. Use the “set”
command to configure the trap manager. Enter the following command
on a single line:
CPSMM100> set=cpsmm100SNMPTrapMgr.<cabinet serial number>.<slot number of the
MM>,ip,<new IP Address of NMS>
• Alternatively, use the “getnext” command to “get” much of this
information and then use the “set=*” command to issue the set request.
The following is an example. Enter “Super-User Mode”:
CPSMM100> su=<private community name>
[su] CPSMM>
Enter the “getnext” command:
[su] CPSMM100> getnext=cpsmm100snmptrapmgr
The response is:
SNMP: GETNEXT [192.251.144.229] id=D2EE6F3F ind=0 cpsmm100snmptrapmgr.1758208.1
1P Address [4/0x4] 192.251.144.235
Enter the set request:
[su] CPSMM100> set=*,ip,172.16.45.105
The response is:
SNMP: SET [192.251.144.229] id=D2EE6F3F ind=0 cpsmm100SNMPTrapMgr.1758208.1
IP Address [4/0x4] 172.16.45.105
Save the changes:
[su] CPSMM100> save
Continued on next page
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