Section Vlll: FBRM/BFFG Troubleshooting Transition Networks
Troubleshooting problem and corrective action table, continued
Problem Corrective Action
The Trap Server does not
record traps,(continued) The response is:
FLASH: Saving configuration, please wait up to one minute...
Writing Flash
(04004500,05E8,00FE0000,00FFFFFE) Erasing
.
Done Erasing/Verifying
Writing [000005E8]
#[0000FFFF]
Done Writing
Verifying
FLASH: Write complete.
Cannot activate IP-based
management
• Are the IP, Gateway, and subnet mask configured correctly?
• With DHCP enabled, DHCP could have failed leaving the system with
the old static IP config. Verify the configuration via the USB port.
• Make sure IP-based access is not turned OFF in the system.
• Contact Technical Support. US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
TLPT and SLDP are not
working
• Are the TLPT and SLDP enabled on both systems? Refresh web pages
to make sure they are set.
• Check if port binding for TLPT/RFD is set to the active OAM channel.
• With 100Base-Fx, make sure “far end fault” is enabled.
• Contact Technical Support. US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
OAM session is not
active • If OAM is enabled, check the ports on the local and remote Devices.
• Make sure the local Device is in OAM “Active” Mode.
OAM remote Device is
detected on local, but
cannot configure remote
from local
• Make sure the remote peer Device is set to “Passive” Mode.
Note: OAM session can be formed between Devices with both set to
Active Mode, but this prevents remote management. The remote
Device should be in “Passive” Mode for management.
• Contact Technical Support. US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
Continued on next page
24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600 85