Transition Networks Section Vlll: FBRM/BFFG Troubleshooting
Troubleshooting problem and corrective action table, continued
Problem Corrective Action
• If the OAM session is active, the active local peer Device sends
configuration information; if the user attempts to go directly to the
remote passive peer Device, the configuration will be overwritten by the
OAM update from the local active peer. It is advisable to always use the
local active peer Device to manage its remote passive peer Device.
Unable to do
configuration directly
using IP based
management on Remote
Device
• Contact Technical Support. US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
Chassis FBRM/BFFG
not recognized by the
chassis agent
• Make sure the Point System agent has the latest firmware version for the
CFBRM/CBFFG Device. Use the FEATSUPP command to see if the
Devices are supported.
• Contact Technical Support. US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
Chassis FBRM/BFFG is
in a single-slot chassis,
but the Port 2 comes up
in OAM “Passive” Mode
with OAM Mode control
is set to ‘auto’
• The chassis Devices in single-slot chassis function as a standalone
Device.
• Chassis Device needs a Point System management module in a chassis
to switch to “Active” Mode, or to set OAM Mode manually.
• Contact Technical Support. US/Canada: 1-800-260-1312, International:
00-1-952-941-7600.
86 24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600