5.3 Updating the Camera’s Firmware
Step 1. Visit the Observer support website to download the latest firmware. Place the files on your desktop or in another folder which is easy to get to. If the files are zipped (archived), you will need to unzip them.
Step 2. Run the camera setup utility by clicking the desktop icon.
Step 3. Click the Search for Camera button and then select the camera’s MAC address in the list box. You will see the camera’s current firmware version appear at the bottom right.
Step 4. Click Update to start the firmware
update process.
Step 5. The dialog on the left appears prompting you for a username and password. Enter a valid admin username and password and click Update to continue. You may also click Cancel to abort the update process or Check for Updates to go to the Observer support site to check for firmware updates.
Note: An admin level user account is required to update the camera firmware.
Step 6. A browse dialog appears prompting you for the location of the new firmware file. Firmware files have a
.bin file extension. Navigate to the folder where you placed the downloaded files and highlight the .bin file and then click Open.
Step 7. A warning message appears asking if you would like to continue. Click Yes to continue the update process. If you need to abort the update process, click No.
Step 8. Another dialog box appears to let you know that the update process has begun. This process takes several minutes and it’s very important not to disrupt the camera power during the download process. The camera will display “301” in the IP Address LCD display window.
Warning: Do not unplug the camera’s power source or Ethernet connection while the firmware is downloading. Doing so can disable your camera.
Step 9. When the download has completed you will see a dialog confirming the successful download. If the camera is set to use DHCP, it will begin the process of acquiring a new address. When the address display stops blinking and shows an address, the camera is ready to be accessed.
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