Veo Observer Veo Statement of Limited Warranty, Who the warranty protects, How to get service

Models: Observer

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networking and all of the Internet.

 

 

 

 

 

 

 

Uniform Resource Locator. The complete

 

Your camera’s URL looks like

 

 

 

 

 

specification that your web browser needs to locate a

 

 

 

URL

 

 

 

“http://IP address:port number”. The

 

 

 

 

resource (web page or other) on any TCP/IP

 

 

 

 

 

 

 

port number is 80 by default.

 

 

 

 

 

network.

 

 

 

 

 

 

 

 

 

 

 

 

 

Wide Area Network. Several LANs which are

 

 

When you connect to the Internet,

 

 

WAN

 

 

 

 

you form a WAN with your ISP’s

 

 

 

 

interconnected.

 

 

 

 

 

 

 

 

 

network.

 

 

 

 

 

 

 

 

 

 

 

 

 

External address used by a gateway-router to

 

You must know the WAN IP

 

 

 

 

 

connect your LAN to an outside network (the

 

 

 

 

 

 

 

address you are using to connect to

 

 

WAN IP address

 

 

Internet). This is the IP address or addresses

 

 

 

 

 

 

the Internet to access cameras

 

 

 

 

 

provided by your ISP that you use to connect to the

 

 

 

 

 

 

 

remotely over the Internet.

 

 

 

 

 

Internet.

 

 

 

 

 

 

 

 

 

Warranty

Veo Statement of Limited Warranty

Veo warrants this product to be free from defects in material and workmanship for a period of (2) years from the date of original purchase. If this product proves to be defective in material or workmanship during the warranty period, Veo will, at its sole option, repair or replace the product with a similar product. Replacement product or parts may include remanufactured or refurbished parts or components.

Who the warranty protects:

This warranty is valid for the original consumer purchaser only.

What the warranty does not cover:

Any Veo product on which the serial number has been defaced, modified or removed.

Damage, deterioration or malfunction resulting from:

§Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

§Repair or attempted repair by anyone not authorized by Veo.

§Any damage of the product due to shipment.

§Removal or installation of the product.

§Causes external to the product, such as electric power fluctuations or failure.

§Use of supplies or parts not meeting Veo's specifications.

§Normal wear and tear.

§Any other cause which does not relate to a product defect.

Removal, installation and set-up service charges by any third party.

Costs associated with shipping and/or transporting the product for repair, replacement, or exchange.

How to get service:

For information on obtaining warranty service, fill out a technical support form on the Veo web site, located on our webpage at: http://www.veo.com/support.asp.

To obtain warranty service, you will be required to provide:

A copy of the original dated sales slip or sales invoice

Your name

Your address

The serial number of the product

A description of the problem

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Veo Observer manual Veo Statement of Limited Warranty, Who the warranty protects, What the warranty does not cover