ZyXEL Communications G-3000H manual 232

G-3000H User’s Guide

Problems with the Password

Table 85 Troubleshooting the Password

PROBLEM	CORRECTIVE ACTION
I cannot access the	The Password and Username fields are case-sensitive. Make sure that you enter the correct
ZyAIR.	password and username using the proper casing.
	Use the RESET button on the top panel of the ZyAIR to restore the factory default
	configuration file (hold this button in for about 10 seconds or until the link LED turns red). This
	will restore all of the factory defaults including the password.

Problems with Telnet

Table 86 Troubleshooting Telnet

PROBLEM	CORRECTIVE ACTION
I cannot access the	Refer to the Problems with the Ethernet Interface section for instructions on checking your
ZyAIR through	Ethernet connection.
Telnet.

Problems with the WLAN Interface

Table 87 Troubleshooting the WLAN Interface

PROBLEM	CORRECTIVE ACTION
Cannot access the	Make sure the wireless card is properly inserted in the ZyAIR and the link LED is on.
ZyAIR from the	Make sure the wireless adapter on the wireless station is working properly.
WLAN.
	Check that both the ZyAIR and your wireless station are using the same ESSID, channel and
	WEP keys (if WEP encryption is activated).
I cannot ping any	Make sure the wireless card is properly inserted in the ZyAIR and the link LED is on.
computer on the	Make sure the wireless adapter on the wireless station(s) is working properly.
WLAN.
	Check that both the ZyAIR and wireless station(s) are using the same ESSID, channel and
	WEP keys (if WEP encryption is activated).

232 Appendix A Troubleshooting