Chapter 21 Troubleshooting
•If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the
2Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 27.
3Make sure your Internet browser does not block
4Make sure your computer is in the same subnet as the
•If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the
5Reset the device to its factory defaults, and try to access the
6If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions.
Advanced Suggestions
•Try to access the
•If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port.
•If you’ve forgotten the
I forgot the password.
1The default password is 1234.
2If this does not work, you have to reset the device to its factory defaults. See Section 21.6 on page 277.
I can see the Login screen, but I cannot log in to the
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