Chapter 21 Troubleshooting

Wireless clients are not being load balanced among my APs.

•Make sure that all the APs used by the wireless clients in question share the same SSID, security, and radio settings.

•Make sure that all the APs are in the same broadcast domain.

•Make sure that the wireless clients are in range of the other APs; if they are only in range of a single AP, then load balancing may not be as effective.

In the Monitor > Wireless > AP Information > Radio List page, there is no load

balancing indicator associated with any APs assigned to the load balancing task.

•Check to be sure that the AP profile which contains the load balancing settings is correctly assigned to the APs in question.

•The load balancing task may have been terminated because further load balancing on the APs in question is no longer required.

21.6Resetting the NWA3000-N series AP

If you cannot access the NWA3000-N series AP by any method, try restarting it by turning the power off and then on again. If you still cannot access the NWA3000-N series AP by any method or you forget the administrator password(s), you can reset the NWA3000-N series AP to its factory-default settings. Any configuration files or shell scripts that you saved on the NWA3000-N series AP should still be available afterwards.

Use the following procedure to reset the NWA3000-N series AP to its factory- default settings. This overwrites the settings in the startup-config.conf file with the settings in the system-default.conf file.

Note: This procedure removes the current configuration.

1Make sure the PWR\SYS LED is on and not blinking.

2Press the RESET button and hold it until the PWR\SYS LED begins to blink. (This usually takes about five seconds.)

3Release the RESET button, and wait for the NWA3000-N series AP to restart.

You should be able to access the NWA3000-N series AP using the default settings.

 

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NWA3000-N Series User’s Guide