Chapter 21 Troubleshooting
1Make sure you have entered the user name and password correctly. The default password is 1234. This fields are
2You cannot log in to the web configurator while someone is using Telnet to access the
3Disconnect and
4If this does not work, you have to reset the device to its factory defaults. See Section 21.6 on page 277.
I cannot access the
1Check to see if the
2Check to see if the communications program is configured correctly. The communications software should be configured as follows:
VT100 terminal emulation.
115200 bps is the default speed on leaving the factory. Try other speeds in case the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser.
21.4 Internet Access
I cannot access the Internet.
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