21

Troubleshooting

21.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories.

•Power, Hardware Connections, and LEDs

•NWA3000-N series AP Access and Login

•Internet Access

•Wireless AP Troubleshooting

•Resetting the NWA3000-N series AP

21.2Power, Hardware Connections, and LEDs

The NWA3000-N series AP does not turn on. None of the LEDs turn on.

1Make sure you are using the power adaptor included with the NWA3000-N series AP or a PoE power injector.

2Make sure the power adaptor or PoE power injector is connected to the NWA3000- N series AP and plugged in to an appropriate power source. Make sure the power source is turned on.

3Disconnect and re-connect the power adaptor or PoE power injector.

4Inspect your cables for damage. Contact the vendor to replace any damaged cables.

5If none of these steps work, you may have faulty hardware and should contact your NWA3000-N series AP vendor.

 

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NWA3000-N Series User’s Guide