Chapter 21 Troubleshooting

The commands in my configuration file or shell script are not working properly.

•In a configuration file or shell script, use “#” or “!” as the first character of a command line to have the NWA3000-N series AP treat the line as a comment.

•Your configuration files or shell scripts can use “exit” or a command line consisting of a single “!” to have the NWA3000-N series AP exit sub command mode.

•Include write commands in your scripts. Otherwise the changes will be lost when the NWA3000-N series AP restarts. You could use multiple write commands in a long script.

Note: “exit” or “!'” must follow sub commands if it is to make the NWA3000-N series AP exit sub command mode.

I cannot get the firmware uploaded using the commands.

The Web Configurator is the recommended method for uploading firmware. You only need to use the command line interface if you need to recover the firmware. See the CLI Reference Guide for how to determine if you need to recover the firmware and how to recover it.

My packet capture captured less than I wanted or failed.

The packet capture screen’s File Size sets a maximum size limit for the total combined size of all the capture files on the NWA3000-N series AP, including any existing capture files and any new capture files you generate. If you have existing capture files you may need to set this size larger or delete existing capture files.

The NWA3000-N series AP stops the capture and generates the capture file when either the capture files reach the File Size or the time period specified in the Duration field expires.

My earlier packet capture files are missing.

New capture files overwrite existing files of the same name. Change the File Suffix field’s setting to avoid this.

 

275

NWA3000-N Series User’s Guide