Appendix A Network Troubleshooting

Here you can see that the device has IP address of 1.1.1.1 and example.com is its Domain Name Server (DNS).

If the device is disconnected then you would see the following instead:

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

If the device is connected but cannot get an IP address then you would see:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . . . . :

In some cases, your computer may be properly connected to the network or the P- 2812HNU-51c but it is not receiving an IP address for whatever reason. Use the / release parameter followed by /renew:

C:\>ipconfig /release

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . . . . :

C:\>ipconfig /renew

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : zyxel.com

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 2.2.2.4

C:\>

404

 

P-2812HNU-51c User’s Guide