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Network Troubleshooting

Overview

The three most basic utilities for troubleshooting network connection issues are: ipconfig, ping and tracert. This appendix gives a quick overview of them as well as some common usage examples. Moreover, three slightly more advanced utilities are also discussed: arp, route, and netstat.

Note: All command examples here use the Microsoft Windows operating system version of the commands.

Before Getting Started

Before using the commands described in this section, ensure that you have the TCP/IP networking component installed and properly configured for your network adapter.

Click Start > Control Panel > Network Connections and then open a Local Area Connection to display the following screen.

Figure 202 TCP/IP Networking Component

 

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P-2812HNU-51c User’s Guide