3M XT-1, G5 operating instructions Press the other button into the correct

Page 58

Troubleshooting

 

Problem

 

 

Possible Cause

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

System is in Always On order taking mode.

 

 

Change the talking mode.

 

 

 

 

 

 

 

 

 

Audio on all headsets cuts out or is

 

 

The Backup Intercom is on (the switch is

 

 

Disengage the Backup Intercom switch on

 

interrupted.

 

 

engaged).

 

 

the base station.

 

 

 

 

 

 

 

 

 

 

 

 

Loose or frayed wiring.

 

 

Call for authorized service.

 

 

 

 

 

 

 

 

 

 

 

 

Poor location of Base Station antennae

 

 

Relocate the Base Station, or antennae.

 

 

 

 

(behind large metal objects, too far from

 

 

 

 

 

 

 

work area, etc.).

 

 

 

 

 

 

 

 

 

 

 

 

Inbound audio cuts out (but outbound audio

 

 

The AEC level is too high.

 

 

Reduce the AEC level.

 

is okay)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The headset is too close to loud ambient

 

 

Move the headset away from sources of

 

 

 

 

noise.

 

 

loud ambient noise.

 

 

 

 

 

 

 

 

 

No Talk or listen from the menu sign when

 

 

The backup switch on the base station is

 

 

Turn the backup switch ON.

 

using the backup wired intercom. The

 

 

not in the correct position.

 

 

 

 

3M™ Wireless Communication System

 

 

 

 

 

 

 

 

 

No power to the backup intercom.

 

 

Turn the backup intercom on or plug in its

 

Model XT-1 works OK.

 

 

 

 

 

 

 

 

 

 

power transformer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The volume controls are set too low on the

 

 

Turn the volume controls up.

 

 

 

 

backup intercom.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Defective backup intercom or wiring.

 

 

Call for authorized service.

 

 

 

 

 

 

 

 

 

No Talk or Page to other headsets from a

 

 

Worn or defective Talk or Page switch.

 

 

Call for authorized service.

 

single headset, or Talk or Page buttons

 

 

 

 

 

 

 

 

 

Defective headset.

 

 

 

 

require excessive pressure to operate.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low Talk volume on a single headset.

 

 

The holes in front of the microphone are

 

 

Call for authorized service.

 

 

 

 

plugged with dirt or grease.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operator is not positioning the microphone

 

 

Adjust/reposition the headset

 

 

 

 

correctly.

 

 

microphone(s).

 

 

 

 

 

 

 

 

 

 

 

 

Defective headset.

 

 

Call for authorized service.

 

 

 

 

 

 

 

 

 

 

 

 

Volume setting on headset is too low.

 

 

Power off and power on headset to reset

 

 

 

 

 

 

 

volume level.

 

 

 

 

 

 

 

 

 

Louder Talk volume or feedback from a

 

 

Volume setting on headset is too high.

 

 

Power off and power on headset to reset

 

single headset.

 

 

 

 

 

volume level.

 

 

 

 

 

 

 

 

 

 

 

 

The holes in back of the microphone are

 

 

Call for authorized service.

 

 

 

 

plugged with dirt or grease.

 

 

 

 

 

 

 

 

 

 

 

The “hands free” function does not work.

 

The system is operating in half duplex

 

 

Hands Free is disabled in half duplex mode.

 

 

 

 

mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hands free order taking mode not selected.

 

 

Select hands free order taking mode in the

 

 

 

 

 

 

 

base station.

 

 

 

 

 

 

 

 

 

No vehicle alert tone in headset.

 

 

Backup switch not completely pressed (i.e.,

 

 

Press the other button into the correct

 

 

 

 

one of the other two buttons is pressed).

 

 

location.

 

 

 

 

 

 

 

 

 

Headset(s) amber LED flashing.

 

 

Headset(s) not registered.

 

 

Register the headset(s).

 

 

 

 

 

 

 

 

November 6 2014 – Revision 2.1

3M™ Drive-Thru Systems Model G5 and Model XT-1

Page 58 of 77

Operating Instructions

Page 57 Page 59
Image 58
Page 57 Page 59
Contents Operating Instructions 3M Commercial Solutions Division Table of Contents Assembling a 3M Drive Thru Headset G5 Maintenance Alert Message External Trigger Inputs IndexSafety Information OverviewImportant Note Other ConventionsImportant Notes and Notes FCC and Industry Canada InformationFCC Note FCC and IC IdentifiersRecycling / Disposal Notice to European Union customers Enter Configuration Mode ConfigurationNavigating the Base Station Display Interpreting Display Information ButtonsConfiguring with a Computer ∙ Cycle the power to the base station Logging into the Base Station with a PCOutbound Talk Volume Change Basic Volume SettingsInbound Microphone Volume Vehicle Alert VolumeOutbound Talk Change the Monitor VolumeInbound Listen Vehicle PresentMessages Change the Night VolumeVehicle Approach Greeter MessagesAdd Headsets Registering HeadsetsRemove Headsets Change Noise Reduction Level List All HeadsetsResetting Inactive Days Checking Headset Software RevisionDrive Thru Audio Duplex Mode Change Global SettingsAcoustic Echo Canceller Set System Date and TimeNumber of Base Stations at this Site Channel Heard by Order TakerStore is Now Closed Prompt Pull Ahead Prompt Customer Order Point Prompt LanguageOrder Point Talk with No Vehicle Order Takers and Page Messages in Cross Lane ModeDetector Type Kitchen Noise Reduction Important NotesHaptics Vibration Alerts on Headsets Order Taking Modes SetupXT-1 Basestation Software Update Kit XT-1 Blue LED Alerts on HeadsetsRegular Site Schedule Change Site SchedulingHoliday/Exception Schedule Change Passcodes Change Site InformationChange Self Monitoring User PasscodesLoad Installation Settings Two Base Station SetupInstaller Setup Save Installation SettingsActivate the Backup Intercom Factory Setup Restore Factory DefaultsReboot System Create and Load TemplatesPage Operation 3M Drive Thru Headset G5November 6 2014 Revision Operation 3M Drive-Thru Systems Model G5 and Model XT-1 Component Identification and Description ∙ T1 and T2 Talkbuttons Connect you to the order pointIndicator Light Modes G5 Battery Indicator Light ModesG5 Headset Indicator Light Modes Fitting the Headset Replace the Battery Cleaning XT-1 HeadsetsOut of Range Component Identification and Description Headset Replace the Battery Out of Range Navigating in the Base Station in Run Mode Base Station SetupChange Order Taking Mode Listen Auto, Manual, and Always On Explanation of Order Taking ModesTalk Manual Latching, Push to Talk, Automatic Change Lane Mode Which Order Taking Mode to SelectSplit Lane Change Volume Mode Cross LaneReplacing the Carrier MaintenanceG5 Headset Disassembling the Carrier from the PodReplacing the Ear and Headband Pads G5 Headset ChargerRefitting the headset with the new Carrier LocationG5 Batteries Cleaning the Contacts in the Headset Charger wellsLow Battery Message Care, Handling and StorageMaking Sure Batteries are Ready for Use Disposing of BatteriesImportant Information about Rechargeable Batteries XT-1 Headset XT-1 Battery ChargerCleaning the Contacts XT-1 BatteriesCharging Status Indicator Important Information about Rechargeable Batteries Troubleshooting Headset Indicator LightsG5 Headset Indicator Light Modes General Troubleshooting Problem Possible Cause SolutionPress the other button into the correct Battery and Battery Charger Troubleshooting XT-1 Battery and Battery ChargerAppendix Declaration of Conformity Electrical Appendix Base Station SpecificationsPhysical FunctionalAppendix G5 Charger Specifications Enter the Greeter Configuration Menu Greeter SetupAppendix Greeter Module Message Activation Record MessageNameBreakfast Service=Start Choose Headsets Messages Playback ToMessage Daypart Definitions Change Playback Delay TimeGreeter Message Properties Turn on Tone to Headsets During Greeter Playback Change Playback ModeSet Greeter Playback through Headsets Set Playback through MonitorTurn on External Detector Playback Message Turn on Restaurant Closed Playback MessageGreeter Revision Alert & Reminder Message Properties Alert & Reminder Message PropertiesMessage Names Dual Lane Systems LaneTandem Pull Ahead Playback Message Delay Count Greeter Setup System DefaultsStart Time Greeter Setup Customer Settings Alert & Reminder PropertiesGreeter Setup Example Settings Index 66, 67, 68, 69Talk 3M, Thinsulate, Tufcote and ScotchBrite are trademarks of 3M
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G5, XT-1 specifications

The 3M G5 XT-1 is a cutting-edge respirator designed for professionals who require advanced protection in various hazardous environments. With its innovative features, this respirator stands out in the market, providing users with an optimal balance of safety, comfort, and performance.

One of the main features of the 3M G5 XT-1 is its advanced filtration technology. Equipped with highly efficient particulate filters, these respirators are designed to capture airborne particles, including dust, smoke, and other harmful contaminants. This effectiveness is further enhanced by the use of activated carbon in certain filter models, which provides an additional layer of protection against gases and odors. The filters are easy to replace, ensuring that users can maintain their equipment without hassle.

Another key characteristic of the G5 XT-1 is its ergonomic design. The respirator is engineered to provide an excellent fit, reducing the likelihood of leakage and ensuring that users receive optimal protection. The adjustable straps and customizable nose bridge allow for a snug fit on various face shapes and sizes, enhancing comfort during prolonged use. This is particularly important for professionals in fields such as construction, healthcare, and manufacturing, who may wear respirators for extended periods.

The G5 XT-1 also features a lightweight construction, which contributes to user comfort. This lightweight design, combined with features such as breathing valves, enhances airflow, reducing breathing resistance. This means that users can perform their tasks more efficiently while experiencing less fatigue.

Another notable technology integrated into the G5 XT-1 is its dual mode of operation. Users can switch between disposable and reusable options, which is particularly advantageous for those who want to balance cost and sustainability. The reusable aspect of the respirator also encourages environmental friendliness by reducing waste.

In conclusion, the 3M G5 XT-1 respirator is a comprehensive solution for those seeking high-performance respiratory protection. With its advanced filtration technologies, user-centric design, and flexible operation modes, the G5 XT-1 meets the diverse needs of professionals working in challenging environments. Its focus on safety, comfort, and adaptability secures its place as a top choice for respiratory protection in various industries.
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