3M G5, XT-1 Appendix Greeter Module, Greeter Setup, Enter the Greeter Configuration Menu

Page 63

Appendix: Greeter Module

Greeter Setup

The Greeter Module is an accessory used to record messages and play them back, either when a vehicle arrives (GREETER, CLOSED, FORWARD), when an event occurs, such as a door opening (ALERT), or periodically on a schedule (REMINDER).

The Greeter Module has enough memory to store 64 seconds of audio, broken into sixteen 4 second messages. The message types available are:

GREETER – Each Greeter message takes up two 4 secon d message slots for a total of 8 seconds. Greeter messages are restricted to ODD message numbers (i.e. 001, 003, 005, 007, 009, 011, 013, and 015). There can be a maximum of 8 Greeter messages.

REMINDER – Each Reminder message takes up one 4 sec ond message slot for a total of 4 seconds. Reminder messages can be recorded in any of the 16 message slots, allowing for a maximum of 16 Reminder messages.

ALERT – Each Alert message takes up one 4 second me ssage slot for a total of 4 seconds. Alert messages can be recorded in any of the 16 message slots, allowing for a maximum of 16 Alert messages. However, the system has 4 Alert Message Input Triggers, so only 4 Alert messages can be used at any one time.

CLOSED – The custom “Store Closed” message follows all the rules of a

Greeter Message.

FORWARD – The custom Tandem Lane “Pull Forward” mes sage follows all the rules of a Greeter Message.

Note:

For a Dual Lane system, some message types are not available. The message

Types available on each base station are as follows:

Lane 1 = GREETER, REMINDER, ALERT and CLOSED

Lane 2 = GREETER, CLOSED and FORWARD

Enter the Greeter Configuration Menu

All of the greeter module settings are located in the “Greeter Menu” configuration menu.

Perform the following procedure to enter the greeter configuration menu:

1.Enter the base station configuration mode, see page 11.

2.Press and release Mode until the Greeter Menu appears.

The following menu choices are available.

a)Message Activation

b)Record Messages

c)Choose Headsets Messages Playback To

d)Message Daypart Definitions

e)Greeter Message Properties

f)Alert & Reminder Message Properties

g)Alert Message External Trigger Input

3M™ Drive-Thru Systems Model G5 and Model XT-1

March 2014 –Revision 2.0

Operating Instructions

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Contents Operating Instructions 3M Commercial Solutions Division Table of Contents Assembling a 3M Drive Thru Headset G5 Maintenance Index Alert Message External Trigger InputsOverview Safety InformationFCC and Industry Canada Information Other ConventionsImportant Notes and Notes Important NoteFCC and IC Identifiers FCC NoteRecycling / Disposal Notice to European Union customers Configuration Enter Configuration ModeNavigating the Base Station Display Buttons Interpreting Display InformationConfiguring with a Computer Logging into the Base Station with a PC ∙ Cycle the power to the base stationVehicle Alert Volume Change Basic Volume SettingsInbound Microphone Volume Outbound Talk VolumeVehicle Present Change the Monitor VolumeInbound Listen Outbound TalkGreeter Messages Change the Night VolumeVehicle Approach MessagesRegistering Headsets Add HeadsetsRemove Headsets Checking Headset Software Revision List All HeadsetsResetting Inactive Days Change Noise Reduction LevelSet System Date and Time Change Global SettingsAcoustic Echo Canceller Drive Thru Audio Duplex ModeChannel Heard by Order Taker Number of Base Stations at this SiteStore is Now Closed Prompt Customer Order Point Prompt Language Pull Ahead PromptOrder Takers and Page Messages in Cross Lane Mode Order Point Talk with No VehicleDetector Type Important Notes Kitchen Noise ReductionBlue LED Alerts on Headsets Order Taking Modes SetupXT-1 Basestation Software Update Kit XT-1 Haptics Vibration Alerts on HeadsetsChange Site Scheduling Regular Site ScheduleHoliday/Exception Schedule User Passcodes Change Site InformationChange Self Monitoring Change PasscodesSave Installation Settings Two Base Station SetupInstaller Setup Load Installation SettingsCreate and Load Templates Factory Setup Restore Factory DefaultsReboot System Activate the Backup IntercomPage 3M Drive Thru Headset G5 OperationNovember 6 2014 Revision Operation 3M Drive-Thru Systems Model G5 and Model XT-1 ∙ T1 and T2 Talkbuttons Connect you to the order point Component Identification and DescriptionG5 Battery Indicator Light Modes Indicator Light ModesG5 Headset Indicator Light Modes Fitting the Headset Replace the Battery XT-1 Headsets CleaningOut of Range Component Identification and Description Headset Replace the Battery Out of Range Base Station Setup Navigating in the Base Station in Run ModeChange Order Taking Mode Explanation of Order Taking Modes Listen Auto, Manual, and Always OnTalk Manual Latching, Push to Talk, Automatic Which Order Taking Mode to Select Change Lane ModeSplit Lane Cross Lane Change Volume ModeDisassembling the Carrier from the Pod MaintenanceG5 Headset Replacing the CarrierLocation G5 Headset ChargerRefitting the headset with the new Carrier Replacing the Ear and Headband PadsCare, Handling and Storage Cleaning the Contacts in the Headset Charger wellsLow Battery Message G5 BatteriesDisposing of Batteries Making Sure Batteries are Ready for UseImportant Information about Rechargeable Batteries XT-1 Batteries XT-1 Battery ChargerCleaning the Contacts XT-1 HeadsetCharging Status Indicator Important Information about Rechargeable Batteries Headset Indicator Lights TroubleshootingG5 Headset Indicator Light Modes Problem Possible Cause Solution General TroubleshootingPress the other button into the correct XT-1 Battery and Battery Charger Battery and Battery Charger TroubleshootingAppendix Declaration of Conformity Functional Appendix Base Station SpecificationsPhysical ElectricalAppendix G5 Charger Specifications Greeter Setup Enter the Greeter Configuration MenuAppendix Greeter Module Record Message Message ActivationChoose Headsets Messages Playback To NameBreakfast Service=StartChange Playback Delay Time Message Daypart DefinitionsGreeter Message Properties Set Playback through Monitor Change Playback ModeSet Greeter Playback through Headsets Turn on Tone to Headsets During Greeter PlaybackTurn on Restaurant Closed Playback Message Turn on External Detector Playback MessageGreeter Revision Alert & Reminder Message Properties Alert & Reminder Message PropertiesDual Lane Systems Lane Message NamesTandem Pull Ahead Playback Message Greeter Setup System Defaults Delay CountStart Time Alert & Reminder Properties Greeter Setup Customer SettingsGreeter Setup Example Settings 66, 67, 68, 69 IndexTalk 3M, Thinsulate, Tufcote and ScotchBrite are trademarks of 3M
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G5, XT-1 specifications

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