3M G5, XT-1 Explanation of Order Taking Modes, Listen Auto, Manual, and Always On

Page 45

Operation

Note:

Your system may be configured with fewer order taking mode options than the number described in this section. You must enter User configuration (passcode required) to enable or disable individual order taking modes.

Explanation of Order Taking Modes

The following table shows how each order taking mode affects components and settings in the system. The paragraphs that follow the table explain the meaning of information in the table.

Order Taking

Listen

Talk

Vehicle

Automatic

Order Point

Mode

 

 

Detector

Standby

 

 

 

 

 

 

 

ML/PTT

Manual

Push to

Presence

On

Used

 

 

Talk

 

 

 

 

 

 

 

 

 

ML/MLT

Manual

Manual

Presence

On

Used

 

 

Latching

 

 

 

 

 

 

 

 

 

AL/PTT

Automatic

Push to

Presence

On

Used

 

 

Talk

 

 

 

 

 

 

 

 

 

AL/MLT

Automatic

Manual

Presence

On

Used

 

 

Latching

 

 

 

 

 

 

 

 

 

Hands Free

Automatic

Automatic

Presence

On

Used

 

 

 

 

 

 

Outside

Manual

Manual

Ignored

Off

Not Used

 

 

Latching

 

 

 

 

 

 

 

 

 

Always On

Always

Manual

Ignored

Off

Used

 

on

Latching

 

 

 

 

 

 

 

 

 

Listen: Auto, Manual, and Always On

In Manual Listen (ML), the operator must press the talk lane button to turn on the order point microphone (to hear the customer order). The order point microphone will remain on until the vehicle leaves.

In Automatic Listen (AL), the order point microphone turns on and stays on whenever a vehicle is detected. The order point microphone will remain on until the vehicle leaves.

In Always On, the order point speaker is always on so the customer can always be heard regardless of whether a vehicle is detected at the order point. Always On is a special failure mode that is useful if the vehicle detector cannot be used.

Talk: Manual Latching, Push to Talk, Automatic

In Manual Latching Talk (MLT), the operator must press and release the talk lane button to “latch” or lock the headset micropho ne in the on position. The operator can continue to speak hands free until the talk button is pressed and released again. When Automatic Standby is on (see below), the microphone will also be turned off when the vehicle is no longer detected.

In Push to Talk (PTT), the operator must press and hold the talk button while speaking into the headset microphone. Releasing the button turns off the microphone.

In Hands Free, the headset microphone is on whenever the order point vehicle detector detects a vehicle. Because Automatic Standby (see below) is also on when Hands Free is On, the microphone is turned off when the vehicle is no longer detected.

3M™ Drive-Thru Systems Model G5 and Model XT-1

November 6 2014 – Revision 2.1

Operating Instructions

Page 45 of 77

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Contents Operating Instructions 3M Commercial Solutions Division Table of Contents Assembling a 3M Drive Thru Headset G5 Maintenance Index Alert Message External Trigger InputsOverview Safety InformationImportant Notes and Notes Other ConventionsImportant Note FCC and Industry Canada InformationFCC and IC Identifiers FCC NoteRecycling / Disposal Notice to European Union customers Configuration Enter Configuration ModeNavigating the Base Station Display Buttons Interpreting Display InformationConfiguring with a Computer Logging into the Base Station with a PC ∙ Cycle the power to the base stationInbound Microphone Volume Change Basic Volume SettingsOutbound Talk Volume Vehicle Alert VolumeInbound Listen Change the Monitor VolumeOutbound Talk Vehicle PresentVehicle Approach Change the Night VolumeMessages Greeter MessagesRegistering Headsets Add HeadsetsRemove Headsets Resetting Inactive Days List All HeadsetsChange Noise Reduction Level Checking Headset Software RevisionAcoustic Echo Canceller Change Global SettingsDrive Thru Audio Duplex Mode Set System Date and TimeChannel Heard by Order Taker Number of Base Stations at this SiteStore is Now Closed Prompt Customer Order Point Prompt Language Pull Ahead PromptOrder Takers and Page Messages in Cross Lane Mode Order Point Talk with No VehicleDetector Type Important Notes Kitchen Noise ReductionXT-1 Basestation Software Update Kit XT-1 Order Taking Modes SetupHaptics Vibration Alerts on Headsets Blue LED Alerts on HeadsetsChange Site Scheduling Regular Site ScheduleHoliday/Exception Schedule Change Self Monitoring Change Site InformationChange Passcodes User PasscodesInstaller Setup Two Base Station SetupLoad Installation Settings Save Installation SettingsReboot System Factory Setup Restore Factory DefaultsActivate the Backup Intercom Create and Load TemplatesPage 3M Drive Thru Headset G5 OperationNovember 6 2014 Revision Operation 3M Drive-Thru Systems Model G5 and Model XT-1 ∙ T1 and T2 Talkbuttons Connect you to the order point Component Identification and DescriptionG5 Battery Indicator Light Modes Indicator Light ModesG5 Headset Indicator Light Modes Fitting the Headset Replace the Battery XT-1 Headsets CleaningOut of Range Component Identification and Description Headset Replace the Battery Out of Range Base Station Setup Navigating in the Base Station in Run ModeChange Order Taking Mode Explanation of Order Taking Modes Listen Auto, Manual, and Always OnTalk Manual Latching, Push to Talk, Automatic Which Order Taking Mode to Select Change Lane ModeSplit Lane Cross Lane Change Volume ModeG5 Headset MaintenanceReplacing the Carrier Disassembling the Carrier from the PodRefitting the headset with the new Carrier G5 Headset ChargerReplacing the Ear and Headband Pads LocationLow Battery Message Cleaning the Contacts in the Headset Charger wellsG5 Batteries Care, Handling and StorageDisposing of Batteries Making Sure Batteries are Ready for UseImportant Information about Rechargeable Batteries Cleaning the Contacts XT-1 Battery ChargerXT-1 Headset XT-1 BatteriesCharging Status Indicator Important Information about Rechargeable Batteries Headset Indicator Lights TroubleshootingG5 Headset Indicator Light Modes Problem Possible Cause Solution General TroubleshootingPress the other button into the correct XT-1 Battery and Battery Charger Battery and Battery Charger TroubleshootingAppendix Declaration of Conformity Physical Appendix Base Station SpecificationsElectrical FunctionalAppendix G5 Charger Specifications Greeter Setup Enter the Greeter Configuration MenuAppendix Greeter Module Record Message Message ActivationChoose Headsets Messages Playback To NameBreakfast Service=StartChange Playback Delay Time Message Daypart DefinitionsGreeter Message Properties Set Greeter Playback through Headsets Change Playback ModeTurn on Tone to Headsets During Greeter Playback Set Playback through MonitorTurn on Restaurant Closed Playback Message Turn on External Detector Playback MessageGreeter Revision Alert & Reminder Message Properties Alert & Reminder Message PropertiesDual Lane Systems Lane Message NamesTandem Pull Ahead Playback Message Greeter Setup System Defaults Delay CountStart Time Alert & Reminder Properties Greeter Setup Customer SettingsGreeter Setup Example Settings 66, 67, 68, 69 IndexTalk 3M, Thinsulate, Tufcote and ScotchBrite are trademarks of 3M
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