Operation
Automatic Standby: On and Off
When Automatic Standby is on, the order taker’s microphone and the order point microphone turn off when the vehicle is no longer detected.
Vehicle Detector: Presence or Ignored
When the vehicle detector is on (in presence mode), a car entering the order point is sensed and the ordering system reacts according to the order taking mode. When the vehicle detector is off (ignored), Automatic Listen, Automatic Talk, and Automatic Standby are unavailable. Only Outside or Always On order taking modes are recommended when the vehicle detector cannot be used.
Order Point: Used or Not Used
When the order point is used, customers can order using any of the typical order taking modes, with the exception of the Outside mode (see below for explanation).
Which Order Taking Mode to Select
Each order taking mode is designed for a specific purpose so you do not need to manually select the modes for the individual components and potentially end up with a
ML/PTT, ML/MLT, AL/PTT, AL/MLT, and Hands free should be selected for typical ordering configurations where all of the drive thru employees are inside of the building and all of the equipment is working properly. The choices between them tend to vary according to the number of people available, how many duties they must perform simultaneously, and possibly employee preferences.
If you plan to have the order taker standing outside with a headset, Outside mode is the best choice. The order point speaker, microphone, and vehicle detector are disabled. This allows hands free communication to staff inside the store for order entry and/or special requests.
If the vehicle detector is not functioning properly, Always On mode is the best choice. The microphone at the order point is on continuously, regardless of the status of the vehicle detector. Typically, when a vehicle detector fails, it reports the presence of a vehicle continuously, which functions as (bookmark).
Change Lane Mode
Perform the following procedure to select the lane mode that is appropriate for your current situation. Descriptions for the two modes follow the procedure.
4. Press until the Lane X selection is highlighted (where X is the lane number, 1 or 2).
5.Press Enter.
6. Press or and SPLIT.
7.Press Enter to implement the change or press Mode to abandon the change and leave the previous lane mode in effect.
Split Lane
Split Lane mode is the preferred mode for heavy volume because it essentially separates the communications between the two base stations.
∙Operators will only hear a signal from the order point last used: single repeating beep from order point 1 or a double repeating beep from order point 2.
November 6 2014 – Revision 2.1 | 3M™ |
Page 46 of 77 | Operating Instructions |