Troubleshooting, Headset Indicator Lights

Troubleshooting

Headset Indicator Lights

The following table describes the operating modes of the headsets according to the indicator lights. Use it as a troubleshooting reference.

XT-1Headset Indicator Light Modes

Indicator		Mode Description

Off (no light)	Indicates power is off. It will turn off automatically if it fails to
	register within two minutes or if the battery dies.

Solid Green	Headset is signed on, standby, Lane 1.

Solid Amber	Headset is signed on, standby, Lane 2.

Solid Red	Headset is in transmit mode.

Flashing Green	Headset has not registered, but found an open base to which it will
(changed from flashing amber)	try to register.

Flashing Green	Headset is registered but has not yet synchronized or signed on to
(immediately after power on)	the base station.

Flashing Amber	Headset is not registered and has not found a base station.

Steadily Flashing Red	Headset is the active order taker, but the outbound talk to the
	customer is muted.

Single Red Flash	Headset has successfully synchronized and signed on with a base
(changed from flashing green)	station (“Lane 1” or “Lane 2” will also be heard in the earpiece).

Alternating Flashing Green and Amber	Page Monitor Mode.

Red – Orange – Red – Green -	Headset registered to four base stations.
Red – Orange – Red – Green..	Perform the following procedure to clear the headset registration

	data:
	1.	Start with the Headset powered on.
		It does not have to be in sync with any
		Base Station.
	2.	Press and HOLD the power button.
	3.	Press and release the T1 button 2 times.
	4.	Press and release the T2 button 2 times.
	5.	Release the power button.
	The Headset LED will illuminate to solid red for 2 seconds and
	then it has been cleared.

Red + 4sec blank +	The Base Station you are trying to register your headset to, has
Red + 4sec blank……..	more than 20 headsets registered already
	Follow the steps below to remove any registered headsets that are
	not in use any more.
	1.	Log into the Base Station
	2.	Press the Mode key till you see the System
		Menu
	3.	Select 04 Registration
	4.	Select 02 Remove Headsets.
	3.	Scroll to the number of the headset you
		want to un-register.
	4.	Press Enter.

3M™ Drive-Thru Systems Model G5 and Model XT-1

November 6 2014 – Revision 2.1

Operating Instructions

Page 55 of 77

G5, XT-1 specifications

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