Aastra Telecom C53I Support Information, Get local.cfg Get server.cfg Show task and Stack Status

IP Phone Administrator Guide Troubleshooting

Troubleshooting

You can set Module debug levels using the configuration files or the Aastra Web UI.

Note: When setting the debug level values using the Aastra Web UI, you must convert to decimal when entering the number.

Support Information

You can save the local and/or server configuration files of the IP phone to the location specified in the "Log Settings" section.

Performing this task allows Aastra Technical Support to view the current configuration of the IP phone and troubleshoot as necessary.

In the “Support Information” section, you can:

•Get local.cfg

•Get server.cfg

•Show task and Stack Status

Aastra Technical Support uses this support information for troubleshooting the IP phone when required.

9-4 41-001160-00, Rev 01 Release 2.0