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Aastra Telecom 57I C53I, C53I - page 482

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Troubleshooting Parameters

A-140 41-001160-00, Rev 01 Release 2.0

IP Phone Administrator Guide

Appendix A

Contents

Main Page Software License Agreement Page Contents Page Page Page Page Page Page Page About this guide Audience Other Documentation Chapters and appendixes in this guide This guide contains the following chapters and appendixes: Page Page IP Phone Models Page Firmware Installation Information Installation Considerations Installation Requirements HTTPS (Hypertext Transfer Protocol over Secure Socket Layer) Configuration Server Requirement Firmware and Configuration Files Configuration File Precedence Configuration Methods Installing the Firmware/Configuration Files Page Page IP Phone UI Page Options Key Page IP Phone UI Using the Options Key From the 53i, 55i, or 57i/57i CT: From the 57i CT handset: Aastra Web UI HTTP/HTTPS Support Page Using HTTPS via the Aastra Web UI Page Page Aastra Web UI Status Operation The Operation section provides the following options: Aastra Web UI Basic Settings The Basic Settings section provides the following options: The Advanced Settings section provides the following options: Advanced Settings Enabling/Disabling the Aastra Web UI Chapter 3 Page Administrator Level Options IP Phone UI Options Aastra Web UI Options Configuration File Options Page Phone Status Page Page Page Basic Preferences (Aastra Web UI) Page Network Page Page Page Page Page Page Page Line Settings Administrator Level Options Softkeys/Programmable Keys Page Configuration Server Settings Page Firmware Update Features Page Page Page Overview Basic Network Settings DHCP Page Page Configuring Network Settings Manually Page Configuring Ethernet Ports 0 and 1 Negotiation Page Page Page Configuration Server Protocol Configuring the Configuration Server Protocol Use the following procedure to configure the configuration server protocol. Page Page Page Page Advanced Network Settings Network Address Translation (NAT) Page Configuring Nortel NAT (optional) Page Configuring NAT Address and Port (optional) Page HTTPS Client/Server Configuration security of a message transmission on the Internet. Configuring HTTPS Client and Server Settings Use the following procedures to configure the HTTPS client and server for the IP phones. Note: To enable or disable tbe IP phones to use the HTTPS protocol as Page Page Universal Plug and Play (UPnP) (for remote phones) Configuring UPnP (optional) Use the following procedures to configure UPnP on the IP phones. Page Virtual LAN (optional) Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS Page Page Page Page Page Page Page Page Network Time Servers Page Session Initiation Protocol (SIP) Settings Page Page Page Page Page Page Page Page Page Page Page Page Real-time Transport Protocol (RTP) Settings Page Page Page Page Page Page Chapter 5 About this chapter Operational Features The IP phone has the following operational features: Page The following paragraphs describe each of these features. User Passwords Page Administrator Passwords Locking and Unlocking the Phone Page Page Page Page Time and Date Page Page Page Hard Keys Page Page Softkeys/Programmable Keys/Feature Keys Page Page Page Page Page Page Page Page Page Page List empty Use web page to configure Page Page Locking IP Phone Keys Page Suppressing DTMF Playback Page Display DTMF Digits Page Busy Lamp Field (BLF) Page Page Page Page Page Page BLF Subscription Period Page Directed Call Pickup (BLF or XML Call Interception) Done Page Page Page Page Page Page Page Page Page Page Page Page Page Page Do Not Disturb (DND) Page Bridged Line Appearance (BLA) (57i/57i CT/53i only) Page Page Configuring Global BLA Configuring Per-Line BLA Page Page Park Calls/Pick Up Parked Calls Page Page Page Page Page Page Page Page Page Page Page Page Last Call Return (lcr) (Sylantro Servers only) Page Page Page Call Forwarding Page Page Page Page Page Callers List 53i 55i 57i/57i CT Page Page Page Page Missed Calls Indicator b Directory List 53i 55i 57i/57i CT Page Page Page Page Page Using the Directory List Use the following procedures to access and use the Directory List. Page Use the following procedure to configure the download.. Page Voicemail (55i, 57i, and 57i CT only) Page Using Voicemail (57i57i CT only) Use the following procedure to access and use voicemail. XML Customized Services Page Page Page Page Page Page Page Page Page Page Use the following procedure to use the XML feature on the IP phone. Page Page Page Page Page Page Page Page Page SIP Local Dial Plan Page Page Page Page Incoming/Outgoing Intercom with Auto-Answer Page Page Page Audio Transmit and Receive Gain Adjustments Page Ring Tones and Tone Sets Page Page Page Page Priority Alerting Page Page The following table identifies the different Bellcore ring tone patterns and cadences. Note: If the "Do Not Disturb" (DND) or the "Call Forward" (CFWD) Page Page Page Stuttered Dial Tone Page Call Waiting Tone Page Language Page Page Page Page Page Page Page Advanced Operational Features Advanced Operational Features This section provides the following information about advanced features of the IP phones: MAC Address/Line Number in REGISTER Messages Advanced Operational Features SIP Message Sequence for Blind Transfer Update Caller ID During a Call Boot Sequence Recovery Mode Auto-discovery Using mDNS Single Call Restriction (57i CT only) Page Page Encryption and the IP Phone Configuration File Encryption Method Procedure to Encrypt/Decrypt Configuration Files Page Page Page Page Upgrading the Firmware Manual Firmware Update (TFTP only) Page Manual Firmware and Configuration File Update Page Automatic Update (auto-resync) Page Page Page Page About this chapter Chapter 9 This chapter covers the following topics: Troubleshooting Page You can set Module debug levels using the configuration files or the Aastra Web UI. Page Page Troubleshooting Troubleshooting Solutions Why does my phone display Application missing? Why does my phone display the No Service message? Why does my phone display "Bad Encrypted Config"? Why is my phone not receiving the TFTP IP address from the DHCP Server? How do I restart the IP phone? Page How do I set the IP phone to factory default? Page Page How to reset a users password? Page Page Configuration Parameters About this appendix This appendix covers the following topics: Page Page Setting Parameters in Configuration Files Operational, Basic, and Advanced Parameters Network Settings Page Page Password Settings Emergency Dial Plan Settings Aastra Web UI Settings Configuration Server Settings Page Page Page Page Page Page Network Address Translation (NAT) Settings Page HTTPS Client and Server Settings Page UPnP Settings Page Virtual Local Area Network (VLAN) Settings The following table identifies the default DSCP-to-priority mapping structure. Page Type of Service (ToS)/DSCP Settings Time Server Settings Page Time and Date Settings Page Time Zone Name/Time Zone Code Table Page Page Page Page SIP Local Dial Plan Settings ) Page Page SIP Basic, Global Settings SIP Global Authentication Settings Page Page SIP Global Network Settings. Page Page Page Page SIP Basic, Per-Line Settings Page Page Page Page SIP Per-Line Network Settings. Page Page Page Page Advanced SIP Settings sip explicit mwi subscription period Page Page Page Page RTP, Codec, DTMF Global Settings Page DTMF Per-Line Settings Silence Suppression Settings Voicemail Settings Directory Settings Callers List Settings Call Forward Settings Missed Calls Indicator Settings XML Settings Page Page Action URI Settings Page Page Ring Tone and Tone Set Global Settings Ring Tone Per-Line Settings Stuttered Dial Tone Setting Call Waiting Tone Setting Priority Alert Settings For Sylantro Server only Page Page Page Page Page Language Settings Language Pack Settings Page Page Page Page Page Page Page Page Suppress DTMF Playback Setting Display DTMF Digits Setting Intercom and Auto-Answer Settings Outgoing Intercom Settings Page Incoming Intercom Setting Auto-Answer Setting Audio Transmit and Receive Gain Adjustment Settings Page Page Directed Call Pickup (BLF or XML Call Interception) Settings BLF Subscription Period Settings Hard Key Parameters Page Page Note: When entering definitions for softkeys, the # sign must be enclosed in quotes. Softkey Settings for 55i, 57i, 57i CT Page Page Page Page Page Page Programmable Key Settings for 53i and 55i Page Page Page Top Softkey Settings for 57i and 57i CT Page Page Page Page Handset Feature Key Settings for the 57i CT Page Expansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT) Page Page Locking Softkeys and Programmable Keys Page Page Advanced Operational Parameters MAC Address/Line Number Blind Transfer Setting. Update Caller ID Setting. Boot Sequence Recovery Mode. Single Call Restriction Troubleshooting Parameters Troubleshooting Parameters Log Settings Troubleshooting Parameters Page Page Appendix B Configuration Server Protocol Setup TFTP Server Set-up Page Page Page Appendix C IP Phone at the Asterisk IP PBX Appendix C Page Page Sample Configuration Files 57i Sample Configuration File Page Page Page Page Page Page Page Page Page 57i CT Sample Configuration File Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 53i Sample Configuration File Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix E Sample BLF Softkey Settings Asterisk BLF Appendix E BroadSoft BroadWorks BLF Page Page Multiple Proxy Server Configuration Appendix F Multiple Proxy Server Configuration Multiple Proxy Server Configuration Page Creating an XML Application About this appendix This appendix provides information required to create an XML application for use on the IP phones. This appendix covers the following topics: Page How to Create an XML Application Overview XML format Creating XML Objects Creating Custom Softkeys Text Menu Object (Menu Screens) Page Text Screen Object (Text Screens) Page Page Done A line of static text A line of static text This block can scroll using the down arrow on the navigation keys. IP Phone 53i A line of static text This block can scroll UserInput Object (User Input Screens) XML Description: Page Page Page Page Page Page Directory Object (Directory List Screen) (57i only) Page Status Message Object (Idle Screen) Page Execute Commands Object (for executing XML commands) Page Dynamic Configuration Object (to push a configuration to the phone) Page 41-001160-00, Rev 01 Release 2.0 G-29 Creating an XML Application Dynamic Configuration Parameters G-30 41-001160-00, Rev 01 Release 2.0 Dynamic Configuration Parameters XML Image Objects (55i, 57i/57i CT only) Page Page Page Page Page Page Page Page Page Attributes/Options to Use with XML Objects Page Page Page HTTP Post Example 2: Below is a sample php source code which sends an XML object to an Aastra phone. Page XML Schema File Page Page Page Page Page Page Index A B C D E F H I L M N O Q R S T U V W X

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