Aastra Telecom 57I C53I manual To set blog modules, To perform support tasks, Local.cfg field

Troubleshooting

Troubleshooting

					Troubleshooting
	Aastra Web UI
Step	Action
4	Click	to save your settings.
5	Click on Operation->Reset.
6	In the "Restart Phone" field click		to restart the IP phone.
To set blog modules:
7	Select a module for which you want to have log files created and sent to a blog.
8	Enter a value (in decimal format) in the “Debug Level” field. For example, 65535.
	Note: You must enter the value in decimal format.
9	Click	to save your settings.
10	Click on Operation->Reset.
11	In the "Restart Phone" field click		to restart the IP phone.
To perform support tasks:
12	To store the local configuration file to the specified location, click on			in the "Get
	local.cfg" field.
13	To store the server configuration file to the specified location, click on			in the
	"Get server.cfg" field.
14	To display task and stack status information to the screen, click on			in the "Show Task
	and Stack Status" field.
	Note: The local and server configuration file information and the task and stack status information is
	for use by Aastra Technical Support for troubleshooting purposes.

Reference

For information that describes solutions to most common problems using the IP phones, see the next section, “Troubleshooting Solutions” on page 9-8.

41-001160-00, Rev 01 Release 2.0 9-7