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Aastra Telecom 57I C53I manual

Models: 57I C53I C53I

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Troubleshooting Install Error codes XML Schema File Password Restore to Factory Defaults Session Timer Symbol Description Missed Calls Indicator Administrator Options

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Aastra Telecom 57I C53I manual

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Contents

SIP IP Phone Page Software License Agreement Page Contents Contents Chapter Operational IP Phone Features Chapter Advanced IP Phone Operational Features Chapter Firmware Upgrade 105 Appendix B Configuration Server Setup Appendix E Sample BLF Softkey Settings Introduction About this guideAudience Other Documentation Chapters and appendixes in this guide For Go toPage Topics About this chapterTopic Softkeys Feature Keys on Handset IP Phone ModelsDescription References For 55i, 57i, and 57i CT For 57i, and 57i CT 536EM Expansion ModuleReference Firmware Installation Information Installation Considerations Installation Requirements Https Hypertext Transfer Protocol over Secure Socket Layer Configuration Server Requirement Reference Firmware and Configuration Files IP Phone Associated Model Firmware Configuration File Precedence Configuration Methods Installing the Firmware/Configuration Files Step ActionPage Configuration Interface Methods IP Phone UI Speakerphone/Headset Key IP Phone UI Options Key Options Key 53i 55i 57i CT Handset 57i/57i CT From the 53i, 55i, or 57i/57i CT Using the Options KeyFrom the 57i CT handset Aastra Web UI HTTP/HTTPS Support Https Client HTTP/HTTPS Client and Server SupportHttps Server Using Https via the Aastra Web UI Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI Configuration Interface Methods Status Operation Basic Settings Advanced Settings To disable the Aastra Web UI Firmware UpdateTroubleshooting Enabling/Disabling the Aastra Web UI Administrator Options IP Phone Administrator Guide About this chapter Phone Status-Factory Default Network SIP Settings Reference Administrator Level OptionsIP Phone UI Options Restore to Factory Defaults Configuration File OptionsAastra Web UI Options Using the Configuration Files Phone Status Phone Status via IP Phone UIPhone Status Screen for 53i Phone Phone Status Screen for 55i, 57i, and 57i CT Phones All Defaults Config Default Network Port 1Network Port 2 Firmware Version Phone Status via Aastra Web UI Network AttributesHardware Information Firmware Information Factory Default Feature Basic Preferences Aastra Web UI Incoming/Outgoing Intercom Calls Key MappingPriority Alerting Directed Call Pickup Basic Network Settings NetworkIP Address Subnet Mask Advanced Network Settings Type of Service ToS, Dscp SIP Settings Basic SIP Authentication Settings Basic SIP Network Settings Advanced SIP Settings Session Timer Timer 1 and TimerTransaction timer The amount of time, Registration Failed Retry Timer RTP Settings Line Settings IP Phone Available Model Additional Softkeys IP Phone Model Softkeys/Programmable KeysModule BLF Configuration Server Settings Time 24-hour ModeXML Push Server List Firmware Update Features Administrator Options Configuring the IP Phones Configuring the IP Overview Basic Network Settings Dhcp Configuring Dhcp IP Phone UI Aastra Web UI Configuring Network Settings Manually Configuring Auto-negotiation Configuring Ethernet Ports 0 and 1 NegotiationHalf-Duplex 10Mbps or 100Mbps Default is FullDuplex 10Mbps Configuring Ethernet Ports 0Full-Duplex 10Mbps or 100Mbps Configuring Default is AutoNegotiation Default is Auto Negotiation Default is Full Duplex, 10MbpsSelect Operation-Reset and click Configuration Server Protocol Configuring the Configuration Server ProtocolSelect Download Protocol Select Use TFTP, Use FTP, Use HTTP, or Https Select FTP Password Select Primary TftpSelect FTP Server Select FTP Username Select Http Client Select Download Server Select Download Path Step Action Click on Advanced Settings-Configuration Server Configuring the IP Phones Advanced Network Settings Network Address Translation NAT NAT router configuration Nortel Proxy/RegistrarSBC or ALG proxy/registrar Other proxy/registrars Configuring Nortel NAT optional Select Network SettingsSelect NAT Enabled Nortel Networks NAT ConfiguringtheIPPhones Select NAT Settings Configuring NAT Address and Port optionalSelect NAT SIP Port Aastra Web UI Https Client/Server Configuration Configuring Https Client and Server Settings Select Network Select Https -Client MethodTSL Select Phone Status Aastra Web UI Select Operation-Reset and click Universal Plug and Play UPnP for remote phones Upnp manager Upnp gateway Sip nat rtp port Configuring UPnP optional Select Network PhonesIPtheConfiguring Virtual LAN optional Configuring the IP Phones Dscp Range/VLAN Priority Mapping Configuring Type of Service ToS/DSCP optional Dscp Range/VLAN Priority Configuring the IP Phones Select Network Select Type of Service Configuring Vlan optional Select Priority To set Vlan ID and priority for PortTo set Vlan ID and priority for Port 1 passthrough port Select Passthrough Configuring the IP Phones Step Action Click on Advanced Settings-Network-VLAN Click To save your changes Network Time Servers Configuring NTP Servers optionalSelect Time and Date Select Time Server Configuring Session Initiation Protocol SIP Settings Configuration File Parameters Aastra Web UI ParametersSIP Global Authentication Parameters SIP Global Parameters SIP Per-Line Authentication Parameters SIP Per-Line Parameters SIP Precedence Example How it Works Backup Proxy/Registrar SupportSIP Server SRV Lookup Configuring Basic SIP Settings optonal Select SIP Settings Phones Configuring the IP Phones To configure SIP authentication settings To configure SIP network settings To save your changes Configuring Advanced SIP Settings optional Configuring the IP Phones Phones Step RTP Port Real-time Transport Protocol RTP SettingsBasic Codecs Default Codec Settings Bit Rate Algorithm Packetizatio Silence Time Suppression Customized Codec Preference List Customized Codec SettingsAttribute Value Dtmf Method Out-of-Band DtmfSilence Suppression Configuring RTP Features Enter an RTP Port Base in the RTP Port field. Default is Phones Line N Operational IP Phone Features Features Operational Features Feature Description Do Not Disturb DND Missed Calls IndicatorXML Customized Services Adjustments Feature Description Priority Alerting Stuttered Dial ToneCall Waiting Tone Language Procedures User PasswordsSelect User Password Click on Operation-User Password Phone Administrator Passwords Procedure Locking and Unlocking the Phone Locking/Unlocking a PhoneLock the phone Unlock the phone Click on Operation-Phone Lock Resetting a User Password Defining an Emergency Dial Plan Emergency Number Description Operational IP Phone Features Time and Date Feature Method of configurationSet Time and Time Format Set Time Zone Set Date and Date Format16 For Click on Basic Settings-Preferences-Time and Date Setting Set Daylight Savings TimeSelect Daylight Savings 12h Click on Operation-Reset Hard Keys Redial disabled Conference disabled Call transfer disabledEnabling/Disabling Redial, Xfer, and Conf Keys Mapping Redial and Conf Keys as Speedials Using Redial Key for Last Number Redial Click on Basic Settings-Preferences Softkeys/Programmable Keys/Feature Keys Softkeys 55i, 57i, 57i CTIP Phone Additional Softkeys Programmable Lines Handset Keys Operational IP Phone Features Operational IP Phone Features Softkey Type Default States State-Based Softkeys 55i, 57i, 57i CT only SoftkeyN states Configuration Example Softkey Idle Connected Programmable Keys 53i Model 536EM For models with softkeys Configuring Softkeys and Programmable KeysClick on Operation-Softkeys and XML 55i, 57i, 57i CT Screens Click on Operation-Reset 57i Cordless CT Feature Keys List empty Use web page to configure Feature Key Programming Guidelines Configuring Handset Feature Keys Click on Operation-Handset Keys FeaturekeyN locked Locking IP Phone KeysTopsoftkeyN locked PrgkeyN locked Locking the IP Phone Keys Configuring Suppression of Dtmf Playback Suppressing Dtmf Playback Click on Basic Settings-Preferences-General Operational Configuring Display Dtmf Digits Display Dtmf Digits Operational Busy Lamp Field BLF Example BLF\List Setting Asterisk BLF Configuration BroadSoft BLF Configuration Configuring BLFs Click on Operation-Programmable Keys Operational IP Phone Features On the 57i/57iCT For the 55i, 57i, and 57i CT softkeys Configuring BLF Subscription Period BLF Subscription Period Features Directed Call Pickup BLF or XML Call Interception Done Playing a Ring Splash Enabling/Disabling Directed Call Pickup Configuring BLF/BLF List for Directed Call Pickup Operational IP Phone Features Operational IP Phone Features Operational IP Phone Features Operational IP Phone Features On the 57i/57iCT For the 55i, 57i, and 57i CT softkeys Configuring XML for Directed Call Pickup Operational IP Phone Features Click on Operation-Programmable Keys Operational IP Phone Features On the 57i/57iCT For the 55i, 57i, and 57i CT softkeys Configuring DND Do Not Disturb DND Operational Bridged Line Appearance BLA 57i/57i CT/53i only Configuring BLA Line Mode Phone Number BLA NumberGlobal BLA IP Phone Model Possible # of BLA Lines Per-Line BLA For Sylantro Server Configuring Global BLA For global configuration of BLA For per-line configuration of BLA Click on Advanced Settings-Line N Using a BLA Line on the IP Phone Park Calls/Pick Up Parked Calls Park/Pickup Static Configuration 57i/57i CT only Park/Pickup Call Server Configuration Values Configuring Park /Pickup using Static Configuration 57i/57i CT only Park/Pickup Programmable Configuration On 57i/57i CT Server Park Configuration Pickup Configuration Programmable Configuration Using Configuration FilesModel 57i/480 CT Examples Programmable Configuration Using the Aastra Web UI Model 53i Examples Operational IP Phone Features For the 57i/57i CT For the 57i CT Handset For Click on Operation-Programmable Keys i Screen Operational IP Phone Features Parking a Call Using the Park Call/Pickup Parked Call FeaturePicking up a Parked Call Last Call Return lcr Sylantro Servers only Configuring Last Call ReturnHow it works Operational IP Phone Features For the 57i CT Handset For Call Forwarding Call forward disabled Enabling/Disabling the Ability to Configure Call ForwardingIP Phone Model Available Lines for Call Forwarding Configuration Method for Call Forwarding Configuring Call ForwardingFor global configuration of call fowarding For 55i/57i/57i CT For 55i/57i/57i CT Click on Basic Settings-Call Forward For per-line configuration of call fowarding Callers List Services menu onCallers List key is under Operational IP Phone Features Callers list disabled Using the Callers ListEnabling/Disabling Callers List For the 55i, 57i, and 57i CT For Downloading the Callers List Click on Operation-Directory Enabling/Disabling Missed Calls Indicator Missed Calls IndicatorMissed calls indicator disabled Accessing and Clearing Missed Calls Directory key is under Directory ListDirectory List Capabilities Administrator/User Functions for Directory List 41-001160-00, Rev 01 Release 105 Directory disabled Enabling/Disabling Directory List Server to IP Phone Download Character Description Directory List Limitations Server to IP Phone Download BehaviorDirectory List Limitations Using the Directory List Features For the 57i CT Downloading from the Server to the IP Phone Downloading from the IP Phone to the Server FeaturesPhoneIP Voicemail 55i, 57i, and 57i CT only Sip lineN vmail Sip line1 vmail *97 Sip line2 vmail *95 Using Voicemail 57i57i CT only XML Customized Services Creating Customized XML Services on the IP Phones AastraIPPhoneConfiguration XML Object Description AastraIPPhoneDirectoryAastraIPPhoneStatus AastraIPPhoneExecute Xml status scroll delay config files Status Scroll Delay seconds Web UITimeout CancelAction Enabling/Disabling a Beep for Status Message Displays Status Scroll Delay seconds via the Aastra Web UI Scroll Delay Option for Status MessagesXML Configuration Push from the Server Xml application URI Xml application title Configuring the Phone to use XMLXML Push Requests Example Configuration of XML application Configuring for XML on the IP Phone Aastra Web UI Restart Phone field click 41-001160-00, Rev 01 Release 125 Using the XML Customized Service Select Custom Features For the 55i/57i/57i CT XML Action URIs You dial out the number 5551212, the phone executes a GET on Configuring XML Action URIs Features Click on Advanced Settings-Action URI Http//10.50.10.140/outgoing.php?number=$$REMOTENUMBER$$ XML Softkey URI Configuring XML Softkey URIs Aastra Http//10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Click on Operation-Programmable Keys 53i Screen Symbol Description SIP Local Dial Plan Dial Plan Example Prefix Dialing Example SIP Dial Plan Terminator Configuring the SIP Local Dial Plan Optional for all models Auto-Answer Incoming/Outgoing Intercom with Auto-AnswerOutgoing Intercom Calls 55i, 57i and 57i CT only Configuring Intercom Calls and Auto-Answer Incoming Intercom Calls Outgoing intercom settings 55i, 57i anc 57i CT only Incoming intercom settings Audio Transmit and Receive Gain Adjustments Parameter Description Headset tx gainHeadset sidetone gain Handset tx gain Audio mode Configuring Audio Transmit and Receive Gain AdjustmentsParameter Description Handsfree tx gain Ring Tone Settings Table Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring Tones Phone Features Ring Tone Sets For global configuration only Configuring Ring Tones and Tone SetsSelect Set Ring Tone For global configuration For per-line configuration How Priority Alerting Works Priority AlertingAsterisk/Broadworks Sesrver Ring Tone Keywords Sylantro Sesrver Ring Tone Keywords Ring Tone PatternsCall Criteria Bellcore Tones Ring Tone Pattern Sylantro Servers Call criteria Bellcore tones for each call criteria Minimum Nominal Maximum Duration Bellcore Tone Pattern Cadence StandardBellcore-dr2 Bellcore-dr3 Call Waiting Tones Configuring Priority Alerting For Sylantro Servers Select a ring tone pattern for each of the following fields Configuring Stuttered Dial Tone Stuttered Dial Tone 41-001160-00, Rev 01 Release 161 Configuring Call Waiting Tone Call Waiting Tone 41-001160-00, Rev 01 Release 163 Language Loading Language Packs via the Configuration File mac.cfgLoading Language Packs 41-001160-00, Rev 01 Release 165 Loading Language Packs via the Aastra Web UI Specifying the Language to Use Press on the phone to enter the Options List Select Language Loading the Lanaguage Pack Click on Basic Settings-Preferences-Language SettingsSpecifying the Language to Use in the Aastra Web UI Supports the following languages Advanced Operational Features Advanced Operational Features MAC Address/Line Number in Register Messages Configuring the MAC address/Line Number in Register MessageSip send mac Sip send line Advanced Configuring SIP Message Sequence for Blind Transfer SIP Message Sequence for Blind Transfer Sip update callerid Update Caller ID During a CallConfiguring Update Caller ID During a Call Boot Sequence Recovery Mode Force web recovery mode disabledMax boot count Configuring Boot Sequence Recovery Mode Auto-discovery Using mDNS Configuring Single Call Restriction Single Call Restriction 57i CT only FeaturesOperational Encryption and the IP Phone Configuration File Encryption Method Encryption and the IP Phone Procedure to Encrypt/Decrypt Configuration Files To encrypt the IP phone configuration files Example \ anacrypt Page Firmware Upgrade Manual Firmware Update Tftp only Upgrading the Firmware Step Action Click on Advanced Settings-Firmware Update Manual Firmware and Configuration File Update Select Phone Status Select Restart Phone Step Action Click on Operation-Reset Mode Time Automatic Update auto-resyncAuto-resync mode Auto-resync time Configuring Automatic Update Select the auto-resync mode from the Mode field Reference Page Troubleshooting Troubleshooting Log Settings Module Settings Support Information Get local.cfg Get server.cfg Show task and Stack Status Performing Troubleshooting Tasks Step Action Click on Advanced Settings-Troubleshooting To set log settings To set blog modules To perform support tasksLocal.cfg field Get server.cfg field Troubleshooting Solutions Why does my phone display Application missing? Why does my phone display the No Service message? Why does my phone display Bad Encrypted Config?Reason Fix Troubleshooting How do I restart the IP phone? Click Click OK at the confirmation prompt To restore all factory defaults How do I set the IP phone to factory default?For 55i/57i/57i CT Press Default Restore to Factory Defaults field, click Remove Local Configuration Settings field, click How to reset a user’s password? Step Action Click on Operation-User Password Troubleshooting Page Appendix a About this appendix IP Phone Administrator Guide About this appendix Appendix Setting Parameters in Configuration Files Network Settings Operational, Basic, and Advanced Parameters Subnet mask Parameter Aastra Web UI Password Settings Parameter Configuration FilesParameter ethernet port Range Example Emergency Dial Plan Settings Aastra Web UI Settings Default Value Range Download protocol Description Format Default Value Range Example IP phone UI Parameter alternate tftp server Ftp server Parameter http server Https server Parameter auto resync mode Auto resync time Network Address Translation NAT Settings Sip nortel nat timer Https Client and Server Settings Https block http post xml UPnP Settings Sip nat rtp port Virtual Local Area Network Vlan Settings Dscp Priority Priority non-ip Type of Service ToS/DSCP Settings Time Server Settings Parameter time server2 Time and Date Settings Dst config Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code NST HKS PES VA-Vatican Range For 55i/57i/57i CT SIP Local Dial Plan SettingsFor Parameter sip dial plan 1X+#,9 Sip dial plan terminator SIP Basic, Global Settings SIP Global Authentication Settings Sip display name Sip bla number SIP Global Network Settings Sip backup proxy ip Sip outbound proxy port Sip registrar port Sip backup registrar port SIP Basic, Per-Line Settings SIP Per-Line Authentication Settings Sip lineN display name Sip lineN password Sip lineN bla number Parameter SIP Per-Line Network Settings Sip linex backup proxy ip Sip lineN outbound proxy port Sip lineN registrar port Sip linex backup registrar port Advanced SIP Settings Period Sip session timer Description Format Default Value Range Example Parameter Parameter sip T2 timerDescription Format Default Value Range Example Sip transport protocol Sip registration timeout retry RTP, Codec, Dtmf Global Settings Payload Silsupp Dtmf Per-Line Settings Silence Suppression Settings Voicemail Settings Directory Settings Callers List Settings Call Forward Settings Missed Calls Indicator Settings XML Settings Xml application post list Xml status scroll delay Action URI Settings Action uri incoming Action uri offhook Ring Tone and Tone Set Global Settings Range Aastra Web UI & IP Phone UI Ring Tone Per-Line Settings Stuttered Dial Tone Setting Call Waiting Tone Setting Priority Alert Settings For Sylantro Server only Alert community Web UI Example Parameter alert community Alert external Parameter alert group Alert priority Language Settings Configuration File Language Pack Settings Langfr-ca.txt Langes.txt Langde.txt Langit.txt Language Codes from Standard ISO Country Codes from Standard ISOLanguage Language Code Country Country Code Appendix Denmark Operational, Basic, and Advanced Parameters Macao Operational, Basic, and Advanced Parameters Appendix a Appendix Suppress Dtmf Playback Setting Display Dtmf Digits Setting Intercom and Auto-Answer Settings Outgoing Intercom SettingsDefault Value For Aastra Web UI For Configuration Files Sip intercom prefix code Incoming Intercom Setting Auto-Answer Setting Audio Transmit and Receive Gain Adjustment Settings Handset sidetone gain Handsfree tx gain Directed Call Pickup BLF or XML Call Interception Settings BLF Subscription Period Settings Hard Key Parameters Hard Key Parameters Additional Softkeys Programmable Lines Handset Available Model Bottom Softkeys Station Up to Softkey Settings for 55i, 57i, 57i CT Accessing the Callers List SoftkeyN label SoftkeyN value SoftkeyN line Default Value For softkey type None Directory, Callers List, Intercom, Services, emptyFor softkey type Flash For softkey type Sprecode, Park Incoming Outgoing Programmable Key Settings for 53i Dnd do not disturb in the Aastra Web UI PrgkeyN value PrgkeyN line Top Softkey Settings for 57i and 57i CT Topsoftkey1 type line TopsoftkeyN label TopsoftkeyN value TopsoftkeyN line Handset Feature Key Settings for the 57i CT FeaturekeyN label ExpmodX keyN type ExpmodX keyN value ExpmodX keyN line Locking Softkeys and Programmable Keys PrgkeyN locked ExpmodX key N locked Advanced Operational Parameters MAC Address/Line Number Blind Transfer Setting Advanced Operational Parameters Update Caller ID Setting Single Call Restriction Troubleshooting Parameters Log Settings Troubleshooting Parameters 140 Appendix B Configuration Server Protocol Setup Tftp Server Set-up Configuration Server Protocol Setup Page Appendix C IP Phone at the Asterisk IP PBX Name/username Host Mask Port Exten 1234,1,DialSIP/phone1,20Phone1/phone1192.168.1.1D 255.255.255.255 5060 Unmonitored Page Appendix D Sample Configuration Files 57i Sample Configuration File Sample Configuration Files # Time Server Settings ## ===================== # Configuration Server Settings ## = = = = = = = = = = = = = = = Previous expression # General SIP Settings # = = = = = = = = = = = # Per-line SIP Settings # ====================== Sip line3 vmail *78 # Speed Dials 57i CT Sample Configuration File # Phone Model 57iCT # Dhcp Setting # ============ # Network Settings # ================ # Time Server Settings # ==================== # ============================= Appendix Previous expression # General SIP Settings # ==================== # Per-line SIP Settings # ===================== # Softkey Settings # ================ # Speed Dials # DND Key softkey4 type dnd softkey4 label DND #Takes an Appendix D Appendix D Appendix D Appendix D 53i Sample Configuration File # Dhcp Setting # ============= # Time Server Settings # ===================== Appendix D # Additional Network Settings # ============================ Appendix D Appendix Appendix D Previous expression # General SIP Settings # ====================== # Per-line SIP Settings # ======================= # Programmable Key Settings # =========================== Prgkey Value Page Appendix E Sample BLF Softkey Settings 57i and 57i CT Configuration Parameters for Asterisk BLF53i Configuration Parameters for Asterisk BLF Asterisk BLF 53i Configuration Parameters for Broadsoft BroadWorks BLF BroadSoft BroadWorks BLFPage Appendix F Multiple Proxy Server Configuration Multiple Proxy Server Configuration Page Appendix G XML Image Objects 55i, 57i/57i CT only How to Create an XML Application OverviewXML format Character Description Escape Sequence Creating XML Objects Existing Text Menu Input Action Keys Creating Custom SoftkeysSelect Exit Dial Submit Backspace Nextspace Dot ChangeMode Text Menu Object Menu Screens Implementation XML Screen Example Text Screen Object Text Screens Text Screen Format Object for Text Screens AastraIPPhoneFormattedTextScreen Structure Line of static text Line of static text UserInput Object User Input Screens Implementation IP Addresss XML Description Proxy Server Server IP Backspace Dot Cancel Done Proxy Port Backspace Cancel Done Implementation Number Implementation String TimeUS TimeInt US Date Int Date XML Examples US Time Enter Current Time 120000am Cancel Done US Date Enter Birthday 12/22/1980 Cancel Done Directory Object Directory List Screen 57i only XML Example Status Message Object Idle Screen AastraIPPhoneStatus Structure XML Examples Using the Reset Command Execute Commands Object for executing XML commandsAastraIPPhoneExecute Object Structure Using the NoOp Command AastraIPPhoneConfiguration Object Structure XML Example Dynamic Configuration Parameters Dynamic Configuration Parameters Appendix G Done XML Image Objects 55i, 57i/57i CT only AastraIPPhoneImageScreen Object VerticalAlign HorizontalAlign Height Width Image AastraIPPhoneImageMenu AastraIPPhoneImageMenu #Weather AastraIPPhoneTextMenu Icon Menu Using the IconList Done SoftKey index = 4 icon=2 IP Phone Internal Icon Images URI Name Displays this ArrowUp Attributes/Options to Use with XML Objects Timeout Attribute Configurable via XML objects only XsAastraIPPhoneFormattedTextScreen Timeout= 30 default = LockIn Attribute Configurable via XML objects only CancelAction Attribute configurable via XML objects only Http Post Post / HTTP/1.1 Appendix G Refresh Setting Format Http Refresh Header XML Schema XML Schema FileHttp Language Header Appendix G Appendix G Appendix G Page Limited Warranty Exclusions Warranty Repair Services After Warranty Service Index Index-2 41-001160-00, Rev 01 Release Index-3 Index-4 41-001160-00, Rev 01 Release Index-5 Index-6 Page SIP IP Phone Administrator Guide

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