Acer TravelMate 360

Troubleshooting tips

This notebook c omputer inc orporates an advanced design that delivers

onscreen error message reports to help you solve problems.

•If the system reports an error message or an error symptom oc c urs,

see “Error messages” on page 64.

TM360.book Page 63 Friday, September 21, 2001 5:39 PM

Contents

Main Page First things first Your guides Basic care and tips for using your computer Turning your computer on and off Taking care of your computer Taking care of your AC adapter Taking care of your battery pack Cleaning and servicing Contents 1 Getting to know your TravelMate 1 2 Customizing your computer 45 Page Page Page A TravelMate tour Front view Page Left view Right view Rear view Page Bottom view Features Performance Display Multimedia Connectivity Human-centric design and ergonomics Expansion Indicators Page 13 Using the keyboard Special keys Lock keys The keyboa rd ha s three loc k keys whic h you c a n toggle on a nd off. Embedded numeric keypad Windows keys Hot keys Page The Euro symbol Launch Keys Email checking function Page Touchpad Touchpad basics 22 b a r of Wind ows a pp lic a tions. Storage Hard disk EasyLink combo drive Connecting and disconnecting the EasyLink combo drive Page Using software 26 2The DVD movie will automatically play after a few seconds. Audio Adjusting the volume Basic power management Moving around with your TravelMate Disconnecting from the desktop Moving around What to bring to short meetings What to bring to long meetings Taking the computer home Setting up a home office Traveling with the computer Traveling internationally with the computer Page Securing your computer Using a computer security lock Using the SmartCard Page Registering your smart card Running PlatinumSecure PlatinumSecure Options SmartCard Manager Change Password Encrypt/Decrypt Running PlatinumKey Using passwords Entering passwords Setting passwords Page Page Page Expanding through options Connectivity options Fax/data modem Page Universal Serial Bus PC Card slots Inserting a PC Card Ejecting a PC Card Port expansion devices Upgrade options Memory upgrade Installing memory Notebook Manager Launch Manager Launch Manager and 802.11b Wireless LAN BIOS Utility Page Page Page Frequently-asked questions I pressed the power switch and opened the display, but the computer does not start or boot-up. Nothing appears on the screen. Image is not full-screen. No audio is heard from the computer. Page Page Page 64 Error messages 65 Requesting service International Travelers Warranty (ITW) Before you call Page Page Page Page Page I/O ports Weight and dimensions Temperature Humidity (non-condensing) System Battery pack AC adapter Options Page Page Page 77 FCC notice Notice: Shielded cables Notice: Peripheral devices Caution Modem notices FCC CTR 21 Important safety instructions 80 e f 12 13 Laser compliance statement 81 Lithium battery statement Year 2000 compliance statement Macrovision copyright protection notice Index A B C D L M N O P U V W