Out-of-Band Troubleshooting | Agilent Technologies J3916A guide

CAUTION

Installation

Verifying the Installation

Out-of-Band Troubleshooting

For the Ethernet or Token-Ring telemetry interface, if the Activity LED is off, verify that the probe is properly connected to the telemetry network and that there is traffic on the network. Also, verify that you have the correct Physical Connector selected from the Modify/View Interface Values menu.

If the ~ Line On or Power LED is off, verify that power is properly connected to the probe and to the correct power source.

If the Fault LED is on, the probe failed the self-test.Repeat the installation procedures and verification of installation. If you have an option installed, you can look at each port’s Fault LED to see which port is generating the fault condition.

For the Token-Ring telemetry interface, if you are still having difficulty, call your local Agilent service representative. For the Ethernet telemetry interface, continue with the following “Ethernet Telemetry Interface”section.

Ethernet Telemetry Interface

If you selected Auto Negotiate for the Link Speed parameter, verify that the connected Hub or switch supports this mode of operation. If you are not sure, configure the link speed and full-duplex or half-duplex manually.

If you manually selected the Link Speed, be careful to configure it correctly. If you configure the Link Speed for 100 MB/s and you connect the probe to a 10MB/s network, the probe will generate 100% utilization for that segment.

If you manually selected the link speed, verify that you are using the correct speed. Also, if you manually selected the link speed, verify that you are using the correct mode of operation (full-duplex or half-duplex). 10MB/s Ethernet is always half-duplex.

If you are still having difficulty, call your local Agilent service representative.

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Agilent Technologies J3916A manual Out-of-Band Troubleshooting, Ethernet Telemetry Interface

Contents

Agilent J3916A Hssi WanProbe Consumer Warranty Statement Iii Restrictions dutilisation Operating Restrictions Environnement Page Safety Information Viii Conventions Used in this Book Trademarks Additional Help Printing History Additional Help Contents Bootp Server Configuration Installation Download New Firmware Cables and ConnectorsProbe Operation Glossary Index Agilent Technologies, Inc. Offices Specifications Figures Probe Main Menu Xmodem Tables Page Introduction Introduction Probe Installation and Bootp Server Configuration Installation and Configuration OverviewLocal Terminal Configuration and Installation System Overview Probe Overview WAN Network Supported MIBs Management Stations Access Security Permissions Private MIB Access Security PrivilegesDefault Front Panel LEDs Status LEDs 10Base-T/100Base-TX Telemetry Interface Status LEDs Rear Panel Telemetry LEDs Rear Panel LEDs Token-Ring Telemetry Interface Status LED Hssi WAN Interface Status LEDs Config Button Included Parts Optional Accessories Local Terminal Configuration Local Terminal Configuration Probe Configuration Using a Local Terminal Probe Configuration Using a Local Terminal Using the Main Menu Probe Rear Panel Probe Main Menu Modify/View Configuration Values Menu Modify/View Configuration Values Date Modify/View Security Values Menu Modify/View Security Values Modify/View Interface Values Fast Ethernet Telemetry Interface Configuration Modify/View Interface Values Menu Fast Ethernet Port Interface will transmit all extended Rmon packets Token-Ring Telemetry Interface Configuration Modify/View Interface Values Menu Token Ring Retrieval of WAN ATM network statistics. Refer to Fast Using the Main Menu Modify/View Interface Values Menu Hssi WAN Hssi WAN Interface Configuration Sense type as Normal, Inverted, or Nrzi Non-Return to Using the Main Menu Display Interface Summary Modify/View Serial Port Settings Modify/View Serial Port Settings Menu For direct connection the default or 2 for modem Be displayed in the Modify/View Serial Port Settings Exiting the Main Menu and Restarting the Probe Installation Installation Selecting a Location Installing the Probe Rack or Cabinet Installation Table Installation Install the Probe in a Rack or Cabinet Shows a wall installation Wall Installation Install the Probe on a Wall Connecting to the Network Out-of-Band Connecting the Probe Probe Rear Panel Token-Ring Option shown Connecting to 10MB/s Ethernet Telemetry Networks Connecting the Probe to a 10MB/s Ethernet Network Connecting to 10Base-T/100Base-TX Telemetry Networks Connecting the Probe Connecting the Probe to a 10Base-T/100Base-T Network Connecting to Token-Ring Telemetry Networks Connecting the Probe Using RJ-45 Connectors Connecting the Probe using a Media Filter About the Information in the Following Sections Connecting the Probe Using Data & DB-9 Connectors WAN 11 Hssi Monitor In-Line Connection In-Line Hssi Connection Direct Connection Connecting to the Serial Port Out-of-Band 12 Probe Direct Connection Modem Connection Connecting the Probe Configure the Management Station and the Probe Install the Probe’s Modem Connecting the Probe Init String Data Switch Connection 14 Probe Data Switch Connection Starting the Probe State Verifying the Installation Ethernet Telemetry Interface Out-of-Band Troubleshooting Hssi Troubleshooting Bootp Server Configuration Bootp Server Configuration Probe Configuration Using a Bootp Server Sun Bootp Server TypeMinimum Requirements for a Bootp Server Bootp Server Setup on an HP or Sun System Networking and Communications Network Services Networking/Communications -ServiceEnable/Disable Usr/netm/sun4s/bootpd -s Starting the Bootp Server on an HP or Sun System Ps -ef grep inetd Bootp Server Setup on a PC Using Microsoft LAN Manager Final screen looks like the following LSL.COM Using Novell NetWare Starting the PC Bootp Server Bootp Server Setup on a PC Bootp Server Bootptab Files Configuring the Bootptab FileBootp Server Bootptab File Location Tag Description Bootptab File Tags Server Verification Process Bootp Process Verification Example Bootptab File Probe Operation Probe Operation Warm Start Restarting the Probe Probe Data and Parameters Reset by Warm or Cold Start Cycling Power Selecting the Warm Start Menu Item Cold Start Pressing the Config Button Twice Selecting the Cold Start Menu Item Download New Firmware Download New Firmware Download New Firmware Install New Download Firmware on an HP-UX Workstation Download Firmware to the Probe Probe Main Menu HP-UX Workstation Probe Tftp Download Menu HP-UX Workstation Setup Tftp Server for Downloading Downloading Firmware using a Networked PC and a Terminal 105 Probe Main Menu Networked PC Probe Tftp Download Menu Networked PC Xmodem Download of Firmware Probe Main Menu Xmodem Downloading to Flash Receiving File Etc/inetd -k 112 Cables and Connectors Cables and Connectors Table A-1 Hssi Interface Cable Pinout Hssi Connectors and Cables Table A-2 Hssi Null Modem Cable Pinout Signal Name From Pins Direction To PinsHssi Null Modem Cable 117 Table A-3 Token-Ring Cable Type, Vp, and Impedance Token-Ring CablesCable Type Impedance Table A-4 Serial Port Interface Cable Cable Function Cable Type Connectors Agilent Product NumberSerial Port Interface Cables Table A-5 Probe RS-232 Port Pin-Out Cable Connector Pin-OutsProbe’s RS-232 Port Pin-Out Male Probe’s RS-232 Modem Cable ConnectorsModem Probe End End 25-pin Pin Terminal/PC Cable Connectors Table A-9 UTP Type 3 Network Connector Pin-Outs UTP Network Connector Pin-OutMsAU End Probe End RJ-45 Connector STP Network Connector Pin-OutTable A-10 STP Type 1 Network Connector Pin-Outs DB-9 Specifications Network Connection Network CompatibilitySoftware Standards Modem Weight DimensionsPower Requirements Environment Operating Non-Operating Probe Memory Allocation Figure B-1 Probe Memory Allocation Parameter 32MB 64MB 128MB 130 Glossary Address Resolution Protocol ARP Adccp Advanced Data Communication Control ProcedureAdvanced Data Communication Control Procedure Adccp 10Base-T Agent Battery-backed RAMAnsi American National Standards Institute Ascii American Standard Code for Information Interchange Block Error Rate Bit Error RateBlock Errors BCC Block Check Characters Bridge CBR Constant Bit Rate ServiceBroadcast address Broadcast packet CSU Channel Service Unit CSMA/CD Carrier Sense Multiple Access/Collision DetectionCongestion Console DSU/CSU Data Service Unit/Channel Service Unit Default Gateway AddressData Link Layer Discard Eligibility Bit D/E Encapsulation Errored SecondsEquipment Equipment Build Out FCS Frame Check Sequence Fs Signal FramingFlash Eprom Forward Explicit Notification Bit Fecn Hdlc High Level Data Link Control Half-duplexHeader Ieee 802.3 standard LAN Local Area Network LAP-F Link Access Procedure, Frame-RelayLAN cable Layer LMI Local Management Interface Line Build OutLongitudinal Redundancy Check LRC MAC address Mbps MsAU Media station Access UnitMedia Filter Metropolitan Area Network MAN Nibble Network LayerNrzi Non-Return to Zero Invert Object Point-to-point configuration Packet SwitchingPoll/Final bit Packet PPP Point to Point Protocol SAM System Administration ManagerPrivate MIB Probe Sdlc Synchronous Data Link Control Signal Framing FsServer Simm Single Inline Memory Module Subnet Mask SVC Switched Virtual CircuitSynchronous Data Link Control Sdlc Telemetry Port Token ThickLANToken-Ring Token-Ring Cable Wide Area Network WAN WAN Wide Area NetworkWanProbe Numerics Symbols 152 153 154 155 156 157 158 Agilent Technologies, Inc. Offices