Apple B2867757 15

When You Have Problems Operating the Machine


The following chart gives explanations of common problems and messages.	1

If other messages appear, follow the instructions displayed.

Important

❒Check the contact address and Serial No. of Machine shown in the Service Call message (L), and then contact your service representative. If the contact address is not shown, contact your sales representative.

Problem	Cause	Solution

Nothing happens when	The main power switch	Turn on the main power switch.
the operation switch is	is turned off.
turned on.

Although the copier	Functions other than the	Wait a little longer.
screen appears when the	copier function are not
machine is turned on us-	yet ready.
ing the main power
switch, it cannot be
switched to another
screen by pressing the
{Scanner} key.

The machine has just	Functions other than the	Wait a little longer.
been turned on and the	copier function are not
User Tools screen is dis-	yet ready. Time required
played, but the User	varies by function. Func-
Tools menu has items	tions appear in the User
missing.	Tools menu when they
	become ready for use.

The main power indica-	This occurs in the follow-	Check if the machine is communicating
tor continues blinking	ing cases:	with a computer.
and does not turn off	• The machine is com-
when pressed.	• The machine is com-
when pressed.	municating with ex-
	municating with ex-
	ternal equipment.
	• The hard disk is active.

The display is off.	The machine is in Energy	Press the {Energy Saver} key to cancel
	Saver mode.	Energy Saver mode.

The display is off.	The operation switch is	Turn on the operation switch.
	turned off.

The display is off.	The screen contrast knob is	Set the screen contrast knob to the light
	turned to the dark position.	position to see the display panel properly.
		See “Control Panel”, About This Machine.

“Please wait.” ap-	This message appears	Wait for the machine to get ready.
pears.	when you turn on the op-
	eration switch.