Troubleshooting When Using the Printer Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

You do not have

Use of this function is

Contact the administrator.

 

 

the privileges to

restricted.

 

 

 

use this func-

 

 

 

 

tion.

 

 

 

 

 

 

 

 

 

Authentication

• The login user name

• Check your login user name and

 

 

has failed.

or password entered

password.

 

 

 

is incorrect.

• Contact the administrator.

 

 

 

 

 

 

 

• The machine current-

 

 

 

 

ly cannot perform au-

 

 

 

 

thentication.

 

3

 

 

 

 

 

 

 

 

Parallel I/F

An error has occurred in

Turn off the main power switch, and back

 

 

 

 

board has a prob-

the parallel interface

on again. If the message appears again,

 

 

lem.

board.

contact your service representative.

 

 

 

 

 

 

 

Printer font er-

An error has occurred in

Contact your service representative.

 

 

ror.

the font settings.

 

 

 

 

 

 

 

 

File system is

There is not enough free

Delete unnecessary files from the hard

 

 

full.

space on the file system

disk.

 

 

 

for printing PDF files.

Alternatively, reduce the number of files

 

 

 

 

 

 

 

 

sent to the machine.

 

 

 

 

 

 

 

Memory Overflow

Maximum capacity of

Reduce the value of [Resolution] in the

 

 

 

PostScript 3 list display

printer driver. Alternatively, select

 

 

 

has been exceeded.

[Frame Priority] from [Memory Usage] in

 

 

 

 

[System]. See “Printer Features”, General

 

 

 

 

Settings Guide.

 

 

 

 

If this message continues to appear after

 

 

 

 

taking these steps, decrease the number

 

 

 

 

of files sent to the machine.

 

 

 

 

 

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