Troubleshooting When Using the Printer Function
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| Problem | Cause | Solution |
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| It takes a long time to | Processing time de- | Wait for a moment. |
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| complete a print job. | pends on data vol- | Making the following setting on the printer |
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| ume. High volume | |
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| driver may reduce the computer's workload. | |
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| data, such as graph- | |
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| • Select [Speed] in the [Print priority] on the | |
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| take longer to process. | [Print Quality] tab in the printing preferences |
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| dialog box. | |
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| • Also, select the [User settings] check box, and |
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| then click [Change User Settings...]. Select the |
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| lower value for the [Resolution:] list on the |
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| [Image Adjustments] tab in the [Change User |
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| Settings] dialog box. | |
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| See the printer driver Help. |
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| Print jobs take a long | If a print job is data | If the |
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| time to complete. | heavy, it will take | ceived by the printer. Wait for a moment. |
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| longer to complete. |
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| ❖ Folding finisher |
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| Problem | Cause | Solution |
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| Cannot specify folding. | The folding finisher is | When the folding finisher is offline, folding |
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| offline. | cannot be specified. |
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| Turn off the main power switches of both the |
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| machine and folding finisher, and then turn |
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| them back on again in the following order: fold- |
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| ing finisher, and then the machine. |
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| Then check the folding finisher is online. |
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| Cannot specify folding. | The optional device is | Configure the optional device correctly using |
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| not configured cor- | [Change Accessories...] on the printer driver. See |
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| rectly on the printer | the printer driver Help. |
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| driver. |
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| Cannot specify folding. | Translucent paper or | Translucent paper and film are not available for |
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| film was specified. | folding. They are delivered to the upper output |
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| stacker, but not folded. Select another paper |
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| type, and then specify folding. |
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| “Please wait.” | The folding finisher is | Turn off the main power switch of both the ma- |
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| appears on the dis- | offline. | chine and folding finisher, and then turn them |
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| play panel and print- |
| back on again in the following order: folding |
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| ing cannot be done. |
| finisher, and then the machine. |
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| Then check the folding finisher is online. |
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