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| When a Message Appears |
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Message | Cause | Solution |
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Connection with | The correct Network set- | • Check the network settings of the cli- |
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the destination | tings are not made. | ent computer. |
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has failed. Check |
| • Check that components such as the |
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the status and |
| LAN cable are connected properly. |
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connection. To |
| • Check that the server settings are |
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check the current |
| correct and the server is working |
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status, press |
| properly. |
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[Scanned Files |
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Status]. |
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Authentication | The entered user name | • Check that the user name and pass- |
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with the destina- | or password was invalid. | word are correct. |
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tion has failed. |
| • Check that the ID and password for |
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Check settings. |
| the destination folder are correct. |
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| 4 | ||
To check the cur- |
| • A password of 128 or more charac- |
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rent status, |
| ters may not be recognized. |
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press [Scanned |
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Files Status]. |
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Destination(s) or | Destination(s) or sender | Send |
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sender name is | name is not specified. | tion(s) or sender's name. |
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not specified. |
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Destination(s) | Destination(s) have not | Send |
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have not been | been specified. |
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specified. |
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Sender has not | The sender's name was | A sender's name should be specified be- |
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been specified. | not specified. | fore sending |
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| specifying the sender's name. |
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Exceeded max. E- | The maximum | • Increase the size of [Max. |
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mail size. Send- | size has been exceeded. | • Set [Divide & Send |
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ing |
| Page)] or [Yes (per Max. Size)]. |
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been cancelled. |
| See “Send Settings”, General Settings |
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Check [Max. E- |
| Guide. |
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mail Size] in |
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Scanner Features. |
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Sending the data | A network error has oc- | Wait until sending is retried automatical- |
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has failed. The | curred and a file was not | ly after the preset interval. If sending fails |
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data will be re- | sent correctly. | again, contact the network administrator. |
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sent later. |
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Transmission has | While a file was being | Try the operation once more. If the mes- |
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failed. To check | sent, a network error oc- | sage is still shown, the network may be |
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the current sta- | curred and the file could | crowded. Contact the administrator. |
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tus, press | not be sent correctly. | Press [Scanned Files Status] to display the |
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| transmission results, and then check |
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[Scanned Files |
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| which job has not been sent. See “Con- |
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Status]. |
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| firmation Displays”, Scanner Reference. |
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