Other Printing Problems
❖Other printing problems
Problem |
| Cause | Solution |
|
|
|
|
|
|
| |
A print instruction | User Authentication | • Ask the administrator for the user code. |
|
| |
was issued from the | may have been set. | • Specify the user code you confirmed when |
|
| |
computer, but print- |
|
|
|
| |
|
| printing from the printer driver. On the |
|
| |
ing did not start. |
|
|
|
| |
|
| printer driver's [Printer Configuration] tab, |
|
| |
|
|
| click [User Code], and then enter the user |
|
|
|
|
| code. |
|
|
|
|
|
|
| |
PDF files do not print | PDF files are pass- | To print |
|
| |
out/cannot perform | the password in the [PDF Menu] or on Web Im- |
|
| ||
|
|
|
|
|
|
PDF direct print. |
|
| age Monitor. |
| 3 |
|
|
|
| ||
|
|
| • For details about [PDF Menu], see “PDF |
|
|
|
|
|
| ||
|
|
| Menu”, General Settings Guide. |
|
|
|
|
| • For details about Web Image Monitor, see |
|
|
|
|
| the Web Image Monitor Help. |
|
|
|
|
|
|
| |
PDF files do not print | PDF files cannot be | Change the PDF file security setting. |
|
| |
out/cannot perform | printed if they are |
|
|
| |
PDF direct print. |
|
|
| ||
| file security setting. |
|
|
| |
|
|
|
|
| |
PDF files do not print | High compression | Open the application used to create the PDF, |
|
| |
out/cannot perform | PDF files created us- | and then print the file using the application's |
|
| |
PDF direct print. | ing the machine's | driver. |
|
| |
| scanner function can- |
|
| ||
| not print directly. | PDF format. |
|
| |
|
|
|
|
| |
|
|
| Some types of High Compression PDF files are |
|
|
|
|
| not supported. Consult your sales representa- |
|
|
|
|
| tive about the supported file types. |
|
|
|
|
|
|
| |
PDF direct print pro- | Fonts were not | Embed fonts in the PDF file you want to print |
|
| |
duces strange or mal- | embedded. | and then print. |
|
| |
formed characters. |
|
|
|
|
|
|
|
|
|
| |
Printing by wireless | The number of jobs | Reduce the number of jobs. |
|
| |
LAN is slow. | exceeds the capacity |
|
|
| |
| of the machine. |
|
|
| |
|
|
|
|
|
|
Printing by wireless | • | A communica- | • Check if there are any other active wireless- |
|
|
LAN is slow. |
| tion error might | devices near the machine. |
|
|
|
| have occurred. | • Remove the machine from close proximity |
|
|
|
|
|
|
| |
| • | Interference from | with IEEE 802.11b wireless LAN devices. |
|
|
|
| other wireless |
|
|
|
|
| LAN devices can |
|
|
|
|
| reduce communi- |
|
|
|
|
| cation speed. |
|
|
|
|
|
|
|
|
|
If the problem cannot be solved, contact your service representative.
41