Troubleshooting When Using the Scanner Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Cannot find the

The destination comput-

Check whether the computer name and

 

 

specified path.

er name or folder name is

the folder name for the destination are

 

 

Please check the

invalid.

correct.

 

 

settings.

 

 

 

 

 

 

 

 

 

Exceeded max.

The maximum number

The maximum number of characters which

 

 

number of alpha-

of specifiable alphanu-

can be entered for the path is 128. Check

 

 

numeric charac-

meric characters in a

the number of character you entered, and

 

 

ters for the

path has been exceeded.

then enter the path again. See “Transmis-

 

 

 

sion Function”, Scanner Reference.

 

 

path.

 

 

 

 

 

 

 

 

 

 

 

 

The selected

You have tried to delete

The files can be deleted by the file ad-

 

 

file(s) contained

files without the authori-

ministrator. To delete a file which you

 

 

file(s) without

ty to do so.

are not authorized to delete, contact the

 

 

 

 

administrator.

4

 

access privileg-

 

 

 

 

 

 

 

 

 

 

es. Only file(s)

 

 

 

 

 

 

 

with access priv-

 

 

 

 

ileges will be

 

 

 

 

deleted.

 

 

 

 

 

 

 

 

 

Some of selected

You cannot delete a file

Cancel transmission (“Waiting...”status

 

 

files are cur-

whose status is “Wait-

cleared) or the DeskTopBinder setting,

 

 

rently in use.

ing...” or that is being ed-

and then delete the file.

 

 

They could not be

ited with

 

 

 

deleted.

DeskTopBinder.

 

 

 

 

 

 

 

 

 

 

 

 

Cannot cancel

You cannot cancel a file

You can only cancel files waiting to be

 

 

sending all se-

currently being sent.

sent. You cannot cancel files already

 

 

lected file(s).

 

sent or currently being sent, files that

 

 

Certain file(s)

 

were sent but did not reach the destina-

 

 

 

tion, or files that have been cancelled.

 

 

are currently be-

 

 

 

 

 

 

 

ing sent.

 

 

 

 

 

 

 

 

 

Selected file is

You cannot change the

Cancel transmission (“Waiting...” status

 

 

currently in use.

name of a file whose sta-

cleared) or the DeskTopBinder setting,

 

 

Cannot change

tus is “Waiting...” or that

and then change the file name.

 

 

file name.

is being edited with

 

 

 

DeskTopBinder.

 

 

 

 

 

 

 

 

 

 

 

 

Selected file is

You cannot change the

Cancel transmission (“Waiting...” status

 

 

currently in use.

password of a file whose

cleared) or the DeskTopBinder setting,

 

 

Cannot change

status is “Waiting...” or

and then delete the password.

 

 

password.

that is being edited with

 

 

 

DeskTopBinder.

 

 

 

 

 

 

 

 

 

 

 

 

Selected file is

You cannot change the

Cancel transmission (“Waiting...” status

 

 

currently in use.

sender's name whose

cleared) or the DeskTopBinder setting,

 

 

Cannot change

status is “Waiting...” or

and then change the user name.

 

 

user name.

that is being edited with

 

 

 

DeskTopBinder.

 

 

 

 

 

 

 

 

 

 

48