When You Cannot Print

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Printing does not start.

If the machine is operat-

Check access point settings when in the

 

 

 

ing in an extended wire-

infrastructure mode. Depending on the

 

 

 

less LAN, the receiver's

access point, client access may be limit-

 

 

 

MAC address may be

ed by MAC address. Also, check there

 

 

 

preventing communica-

are no problems in transmission be-

 

 

 

tion with the access

tween access point and wired clients,

 

 

 

point.

and between access point and wireless

 

 

 

 

clients.

 

 

 

 

 

 

 

Printing does not start.

The extended wireless

Confirm the orange LED is lit, and the green

 

 

 

LAN has not started.

LED is lit or blinks during transmission.

 

 

 

 

 

 

3

Printing does not start.

The login user name,

Check the login user name, login pass-

 

 

login password, or driv-

word, or driver encryption key.

 

 

 

er encryption key is

 

 

 

 

invalid.

 

 

 

 

 

 

 

 

Printing does not start.

Advanced encryption

Check the settings of the Extended Secu-

 

 

 

has been set using the Ex-

rity function with the administrator.

 

 

 

tended Security function.

 

 

 

 

 

 

 

 

Data-in lamp does not

If the data-in lamp is un-

• When the machine is connected to a

 

 

blink or light up.

lit or not flashing even

computer via a cable, check the com-

 

 

 

after performing [Print],

puter print port settings are correct.

 

 

 

the machine has not re-

See “When the machine is connected

 

 

 

ceived the data.

to the computer using the interface

 

 

 

 

cable”.

 

 

 

 

• When it is networked with a com-

 

 

 

 

puter, contact the administrator.

 

 

 

 

 

 

 

The status indicator of

The cause is displayed

Check the error message on the display

 

 

the printer is lit.

on the display of the con-

panel and take required action. See p.30

 

 

 

trol panel.

“When a Message Appears”.

 

 

 

 

 

 

 

Updating the des-

The destination list is be-

Wait until the message disappears. Do

 

 

tination list...

ing updated from the

not switch off the main power while this

 

 

Please wait. Speci-

network using SmartDe-

message is displayed. Depending on the

 

 

fied destina-

viceMonitor for Admin.

number of destinations to be updated,

 

 

 

there may be some delay before you can

 

 

tion(s) or sender's

 

 

 

 

resume operation. Operations are not

 

 

name has been

 

 

 

 

possible while this message is displayed.

 

 

cleared.” appears.

 

 

 

 

 

 

 

 

 

 

 

 

[List / Test Print] is dis-

A mechanical error

Contact your service representative. See

 

 

abled.

might have occurred.

“List / Test Print”, General Settings

 

 

 

 

Guide.

 

 

 

 

 

 

 

Printing does not start

The correct Communica-

Turn the main power off and back on.

 

 

when using the extended

tion mode is not set.

See “Turning On the Power”, About

 

 

wireless LAN in Ad-hoc

 

This Machine.

 

 

mode.

 

Or, change the settings for [System Set-

 

 

 

 

tings], [Interface Settings], and [Network].

 

 

 

 

See “Network Settings”, General Set-

 

 

 

 

tings Guide.

 

 

 

 

 

 

 

If the printing does not start, consult your service representative.

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