| When You Have Problems Operating the Machine |
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Problem | Cause | Solution |
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Original images are | You may have loaded | Load paper correctly. Load paper into |
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printed on the reverse | the paper incorrectly. | the cut paper tray print side down, and |
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side of the paper. |
| into the bypass tray print side up. See |
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Misfeeds occur frequently. | The cut paper tray's side | • Remove the paper. See p.67 “Remov- |
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| fences, back fence, or |
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| • Check the side fences, back fence, |
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| not be set properly. |
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| and |
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Misfeeds occur frequently. | Paper is wrinkled or | Cut folded or wrinkled areas off the pa- |
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| folded. | per roll. |
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| Remove cut paper that is folded or wrinkled. |
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Misfeeds occur frequently. | Jammed or torn paper is | Remove the paper, as necessary. See |
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| inside the machine. |
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Misfeeds occur frequently. | You may have loaded pa- | • Remove the paper. See p.67 “Remov- |
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| per of a size different from |
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| the paper size settings. | • Use Tray Paper Size Settings to set |
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| the paper size. See “Tray Paper Set- |
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| tings”, General Settings Guide and |
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| “Copy Paper”, About This Machine. |
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An error C message re- | You did not open and | When a misfeed C message appears, it |
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mains, even if misfed pa- | close the upper section of | remains until you open and close the |
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per is removed. | the fusing unit. | upper section of the fusing unit. Open |
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| the fusing unit cover in the back, and |
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| then the upper section of the fusing unit |
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| to check if any paper remains inside. See |
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Originals jam frequently. | Originals are curled. | Smooth out any curls and try again. |
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