When You Cannot Send Scanned Files
When Stored Files Cannot Be Edited
This section explains likely causes of and possible solutions for the TWAIN driver failing to operate.
Problem | Cause | Solution |
|
|
|
Stored files cannot be | Limits have been imposed using | Contact the administrator. |
deleted. File names and | the available extended security |
|
passwords cannot be | function. |
|
changed. Files cannot |
|
|
be redelivered. |
|
|
|
|
|
|
|
|
When the Network Delivery Function Cannot Be Used
4
This section explains likely causes of and possible solutions for the Network Delivery function failing to operate.
Problem | Cause | Solution |
|
|
|
The network delivery | The delivery software may be an | Contact the administrator. |
function cannot be | old version or a security setting |
|
used. | may be specified. |
|
|
|
|
The network delivery | The network delivery function | Specify it correctly. See “Settings |
function cannot be | setting is not correct. | Required to Use the Network De- |
used. |
| livery Scanner”, General Settings |
|
| Guide. |
|
|
|
|
|
|
Operations Are Not Possible When Messages Appear
This section explains likely causes of and possible solutions for messages that appear and when the machine fails to operate.
Message | Cause | Solution |
|
|
|
Destination list | The destination list is being up- | Wait until the message disap- |
/ machine set- | dated from the network using | pears. Do not switch off the pow- |
tings are updat- | SmartDeviceMonitor for Admin. | er while this message is |
ed. Selected | Depending on the number of des- | displayed. |
tinations to be updated, there |
| |
destinations or |
| |
may be some delay before you |
| |
function set- |
| |
can resume operation. Opera- |
| |
tings have been |
| |
tions are not possible while this |
| |
cleared. Please |
| |
message is displayed. |
| |
| ||
|
| |
settings. |
|
|
|
|
|
45