Troubleshooting When Using the Scanner Function
|
| Message | Cause | Solution |
|
|
|
|
|
|
| The entered | Make sure the | |
|
| entered is not | dress is incorrect. | and then enter it again. |
|
| correct. Please |
|
|
|
|
|
| |
|
|
|
|
|
|
| Memory is full. | Because there is not | Specify whether to use the data or not. |
|
| Press [Send] to | enough free hard disk |
|
|
| send the current | space in the machine for |
|
|
| scanned data, or | delivering or sending by |
|
|
|
| ||
|
| press [Cancel] to |
| |
|
| delete. | the Document Server, |
|
|
| only some of the pages |
| |
|
|
|
| |
|
|
| could be scanned. |
|
|
|
|
|
|
|
| Memory is full. | Because of insufficient | Try one of the following measures: |
4 |
| Cannot scan. The | hard disk space, the first | • Wait for a while, and then retry the |
|
| scanned data will | page could not be | scan operation. |
|
| be deleted. | scanned. | • Reduce the scan area or scanning res- |
|
|
| ||
|
|
|
| olution. See “Scan Settings”, Scanner |
|
|
|
| Reference. |
|
|
|
| • Delete unneeded stored files. See |
|
|
|
| “Deleting a Stored File”, Scanner |
|
|
|
| Reference. |
|
|
|
|
|
|
| Memory is full. | Because there is not | Specify whether to use the data or not. |
|
| Do you want to | enough free hard disk |
|
|
| store scanned | space in the machine for |
|
|
| file? | storing in the Document |
|
|
| Server, only some of the |
| |
|
|
|
| |
|
|
| pages could be scanned. |
|
|
|
|
|
|
|
| No paper. Load | No paper is set in the | Load paper of the sizes listed in the message. |
|
| paper of one of | specified paper tray. |
|
|
| the following |
|
|
|
| sizes, then press |
|
|
|
| [Start Printing]. |
|
|
|
| A3K, B4K, |
|
|
|
| A4K... |
|
|
|
|
|
|
|
|
| Exceeded max. | The scanned original | Specify the scan size and resolution again. |
|
| data capacity. | was too large, or its ori- | Note that it may not be possible to scan |
|
| Set Original Ori- | entation was not correct. | very large originals at a high resolution. |
|
| entation to “R” |
| |
|
|
| entation may enable the machine to scan | |
|
| then press the |
| |
|
|
| large originals. | |
|
| Start key again. |
| |
|
|
| See “Relationship between Resolution | |
|
|
|
| |
|
|
|
| and Scan Size”, Scanner Reference. |
|
|
|
|
|
52