When a Message Appears

 

 

 

 

 

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Insufficient mem-

Scanner memory is

• Reset the scan size.

 

 

ory.Reduce the

insufficient.

• Lower the resolution.

 

 

scanning area.

 

• Set with no compression. See

 

 

 

 

 

 

 

 

TWAIN Driver help.

 

 

 

 

The problem may be due to the follow-

 

 

 

 

ing cause:

 

 

 

 

• “The Relationship between the Reso-

 

 

 

 

lution and the Scanning Area” chart

 

 

 

 

in Help for halftone scanning might

 

 

 

 

not always apply. Scanning cannot

 

 

 

 

be performed if large values are set

 

 

 

 

for brightness when using halftone

 

 

 

 

or high resolution.

 

 

 

 

 

 

 

 

 

 

4

Error has oc-

An error has occurred in

• Check whether the network cable is

 

curred within the

the driver.

connected correctly to the client

 

 

scanner driver.

 

computer.

 

 

 

 

• Check whether the Ethernet board of

 

 

 

 

the client computer is recognized

 

 

 

 

correctly by Windows.

 

 

 

 

• Check whether the client computer

 

 

 

 

can use the TCP/IP protocol.

 

 

 

 

 

 

 

Scanner is in use

A function of the ma-

Wait for a while and reconnect.

 

 

by another func-

chine other than the

 

 

 

tion.

scanner function is being

 

 

 

 

used such as the copier

 

 

 

 

function.

 

 

 

 

 

 

 

 

Insufficient mem-

The computer does not

Reduce the resolution or size of scan-

 

 

ory. Reduce reso-

have enough memory.

ning. Alternately, try scanning again af-

 

 

lution, original

 

ter closing any other applications in use.

 

 

size, or scanning

 

 

 

 

area.

 

 

 

 

 

 

 

 

 

No User Code is

Access is restricted with

Contact the administrator of the machine.

 

 

registered. Con-

user codes.

 

 

 

sult your system

 

 

 

 

administrator.

 

 

 

 

 

 

 

 

 

Any of Login User

The entered login user

• Check the login user name, login

 

 

Name, Login Pass-

name, password, or driv-

password, and driver encryption

 

 

word or Driver

er encryption key was

key.

 

 

Encryption Key is

invalid.

• Permission to use this function has not

 

 

incorrect.

 

been granted. Contact the administrator.

 

 

 

 

 

 

 

Reference

“Turning On the Power”, About This Machine

55