3.Troubleshooting When Using the Printer Function

This chapter explains likely causes of and possible solutions for printer function problems.

When a Message Appears During Installation of the Printer Driver

This section explains what to do if a message appears when installing the printer driver.

Message number 58 or 34 indicates that the printer driver cannot be installed using Auto Run. Install the printer driver using [Add Printer] or [Install Printer].

Message number 58 appears if there is a newer version of the printer driver already installed.

Windows 95/98/Me, Windows 2000, or Windows NT 4.0

This section explains the procedure under Windows 95/98/Me, Windows 2000, or Windows NT 4.0.

A B C

On the [Start] menu, point to [Settings], and then click [Printers].

Double-click the [Add Printer] icon.

Follow the instructions in [Add Printer Wizard].

If the printer driver is on a CD-ROM, the location of the RPCS printer driver is either \DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP.

If the installer starts, click [Cancel] to quit.

D Specify a port.

For the setting procedure, see a description for the port you are using.

Note

❒Available ports vary according to your Windows operating system or the type of interface. For details, see “Preparing the Machine”, Printer Reference.

Reference

“Preparing the Machine”, Printer Reference

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