Troubleshooting When Using the Scanner Function
When a Message Appears
This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel.
When a Message Appears on the Control Panel
This section explains causes and remedies if an error message appears on the display of the control panel.
Important
❒If a message not described here appears, act according to the message. For in-
|
| formation about how to turn off the main power switch, see “Turning On the | |||
4 | |||||
| Power”, About This Machine. |
| |||
|
|
|
|
| |
|
| Message | Cause | Solution | |
|
|
|
|
| |
|
| No HDD is avail- | No HDD is available for | Contact your service representative. | |
|
| able for this | this function, or File Format |
| |
|
| function, or File | Converter is not connected. |
| |
|
| Format Converter |
|
| |
|
| is not connected. |
|
| |
|
| Cannot use Scan- |
|
| |
|
| ner Function. |
|
| |
|
|
|
|
| |
|
| Connection with | A network error has oc- | Try the operation once more. If the mes- | |
|
| LDAP server has | curred and connection | sage is still shown, the network may be | |
|
| failed. Check the | has failed. | crowded. Check the information of Sys- | |
|
| server status. |
| tem Settings. See “System Settings”, | |
|
|
| General Settings Guide. | ||
|
|
|
| ||
|
|
|
|
| |
|
| LDAP server au- | The user name and pass- | Make settings correctly for the user | |
|
| thentication has | word differ from those set | name and the password for LDAP serv- | |
|
| failed. Check the | for LDAP Authentication. | er authentication. | |
|
| settings. |
|
| |
|
|
|
|
| |
|
| The destination | A specified destination | Specify the destination or sender's name | |
|
| list has been up- | or sender's name was | again. | |
|
| dated. Specified | cleared when the desti- |
| |
|
| destination(s) or | nation list in the delivery |
| |
|
| sender's name has | server was updated. |
| |
|
| been cleared. |
|
| |
|
|
|
|
| |
|
| Updating the des- | A network error has | Check whether the server is connected. | |
|
| tination list has | occurred. |
| |
|
| failed. Try |
|
| |
|
| again? |
|
| |
|
|
|
|
| |
46