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24
Troubleshooting When Using the Copy Function
Problem | Cause | Solution |
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Cannot scan originals on | Originals on different se- | Scan the originals on each series separately. |
mixed A series and JIS B | ries of paper cannot be |
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series paper continuously. | scanned continuously at |
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| the same time. |
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You cannot combine sev- | Selected functions can- | Check the combination of functions and |
eral functions. | not be used together. | make the settings again. See “Function |
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| Compatibility”, Copy/Document Serv- |
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| er Reference. |
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Images are skewed. | The side fences in the cut | Make sure the side fences are locked. See |
| paper tray is not locked. | |
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Images are skewed. | The paper is feeding in at | Load the paper correctly. See p.57 |
| a slant. | |
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The machine does not | Originals are not | After scanning the originals, load paper |
start copying even | scanned. | in the bypass tray. |
though you have insert- |
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ed paper into the bypass |
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tray. |
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Copies shift sideways. | The paper roll is not set | Set the paper roll correctly, making sure |
| correctly. | it is straight and not loose. See p.57 |
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Copies shift sideways. | The original does not | Adjust the original guides to the specified |
| match the size in the | size, and then insert the original along the |
| original table setting. | guides. See “Placing Originals”, |
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| Copy/Document Server Reference. |
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Copies shift sideways. | The paper is not set cor- | Make sure the paper size matches the |
| rectly in the bypass tray. | bypass tray's paper guides. See “Copy- |
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| ing from the Bypass Tray”, Copy/Docu- |
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| ment Server Reference. |
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Copies shift in the direc- | Print Position Adjust- | Cancel Print Position Adjustment or Mar- |
tion of the original feed | ment or Margin Adjust- | gin Adjustment mode. See “Margin Ad- |
(or opposite) direction. | ment mode is selected. | justment” and “Adjust Print Position”, |
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| Copy/Document Server Reference. |
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Copies are shorter than | Print Position Adjust- | Cancel Print Position Adjustment or Mar- |
the selected size, or cut | ment or Margin Adjust- | gin Adjustment mode. See “Margin Ad- |
off before the end. | ment mode is selected. | justment” and “Adjust Print Position”, |
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| Copy/Document Server Reference. |
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❖ Edit
Problem | Cause | Solution |
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In Double Copies mode, | Combination of original | Specify the paper size again. For exam- |
parts of the original im- | and copy paper is not | ple, select A3L for A4K originals. See |
age are not copied. | correct. | “Double Copies”, Copy/Document |
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| Server Reference. |
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In Erase Border, Erase In- | You set a wide erased | Make the margin width narrower. You |
side, or Erase Outside | margin. | can adjust it between 2 - 99 mm (0.1" - |
mode, parts of the origi- |
| 3.9"). See “Edit”, General Settings |
nal image are not copied. |
| Guide. |
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