Troubleshooting When Using the Printer Function
When You Cannot Print
Use the following procedures if printing does not start when printing from a computer.
|
| Problem | Cause | Solution |
|
|
|
|
|
|
| Printing does not start. | The power is off. | Check the cable is securely plugged into |
|
|
|
| the power outlet and the machine. Turn |
|
|
|
| on the main power switch. |
|
|
|
|
|
|
| Printing does not start. | The machine is set to | Press [Online]. |
3 |
|
| “Offline”. |
|
|
|
|
| |
|
|
|
|
|
|
| Printing does not start. | The cause is displayed | Check the error message or warning sta- |
|
|
| on the display of the con- | tus on the display panel and take the re- |
|
|
| trol panel. | quired action. See p.30 “When a |
|
|
|
| |
|
|
|
|
|
|
| Printing does not start. | The interface cable is not | Connect the interface cable securely. See |
|
|
| connected correctly. | “Connecting to the Interfaces”, General |
|
|
|
| Settings Guide. |
|
|
|
|
|
|
| Printing does not start. | The correct interface ca- | The type of interface cable you should |
|
|
| ble is not being used. | use depends on the computer. Be sure to |
|
|
|
| use the correct one. If the cable is dam- |
|
|
|
| aged or worn, replace it. See “Connect- |
|
|
|
| ing to the Interfaces”, General Settings |
|
|
|
| Guide. |
|
|
|
|
|
|
| Printing does not start. | The interface cable was | Connect the interface cable before turn- |
|
|
| connected after the ma- | ing on the machine. |
|
|
| chine was switched on. |
|
|
|
|
|
|
|
| Printing does not start. | If the machine is operat- | To check signal status, press the {User |
|
|
| ing in an extended wire- | Tools / Counter} key, and then press [Sys- |
|
|
| less LAN, failure to print | tem Settings] on the display panel. On the |
|
|
| might result from a weak | [Interface Settings] tab, select [IEEE |
|
|
| wireless signal. | 802.11b], and then press [Wireless LAN Sig- |
|
|
|
| nal]. If signal quality is poor, move the |
|
|
|
| machine to a location where radio |
|
|
|
| waves can pass or remove objects that |
|
|
|
| might cause interference. |
|
|
|
| (You can check signal status only when |
|
|
|
| using wireless LAN in the infrastructure |
|
|
|
| mode.) |
|
|
|
|
|
|
| Printing does not start. | If the machine is operat- | Check using the machine's display pan- |
|
|
| ing in an extended wire- | el that the SSID is correctly set. See “Net- |
|
|
| less LAN, SSID settings | work Settings”, General Settings Guide. |
|
|
| are incorrect. |
|
|
|
|
|
|
34