When the Machine Does Not Operate As Wanted

❖Document Server

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

“Exceeded max.

The number of scanned

• To store scanned pages as a file, press

 

 

number of pages

pages exceeds the capac-

[Store File]. Scanned data is stored as

1

 

per file. Do you

ity per file of the Docu-

a file in the Document Server.

 

 

want to store the

ment Server.

• If you do not want to store scanned

 

 

scanned pages as

 

pages, press [No]. Scanned data is de-

 

 

1 file?” appears.

 

leted.

 

 

 

 

• You can store up to 1000 A4 size pag-

 

 

 

 

es per document.

 

 

 

 

 

 

 

“Original is be-

Copier or Scanner func-

To cancel a job in progress, first press

 

 

ing scanned by

tion is in use.

[Exit], and then press the {Copy} key or

 

 

another function.

 

{Scanner} key. Next, press the

 

 

Please wait.” ap-

 

{Clear/Stop} key. When the message

 

 

 

“The Stop key has been

 

 

pears.

 

 

 

 

pressed. Are you sure you

 

 

 

 

 

 

 

 

want to stop copying?” or

 

 

 

 

“The Clear / Stop key was

 

 

 

 

pressed. Are you sure you

 

 

 

 

want to stop scanning?” ap-

 

 

 

 

pears, press [Stop].

 

 

 

 

 

 

 

“Cannot display

The image data may

Pressing [Exit] displays the preview

 

 

preview of this

have been corrupted.

screen without a thumbnail.

 

 

page.” appears, and

 

 

 

 

you can not check the

 

 

 

 

thumbnail image.

 

 

 

 

 

 

 

 

 

You forgot your password.

You cannot access a pro-

Contact the administrator.

 

 

 

tected file without enter-

To delete the files stored in the docu-

 

 

 

ing the password.

ment server, select [Delete All Files in Doc-

 

 

 

 

ument Server]. As this will permanently

 

 

 

 

delete every single file, make sure the

 

 

 

 

document server does not contain any

 

 

 

 

files you want to keep. See “Administra-

 

 

 

 

tor Tools”, General Settings Guide.

 

 

 

 

 

 

 

You cannot find out what

You may not be able to

You can switch the Select File screen be-

 

 

is stored in a file.

ascertain the contents of

tween [List] and [Thumbnails] display to

 

 

 

a file simply from the file

check the contents of the file. In list dis-

 

 

 

name.

play, the file name, date of storage, and

 

 

 

 

user name are shown. In thumbnail dis-

 

 

 

 

play, an image of the stored file appears.

 

 

 

 

You can enlarge the image by pressing

 

 

 

 

[Preview]. Use the Select File screen to

 

 

 

 

check information other than the file

 

 

 

 

name. See “Checking the Details of a

 

 

 

 

Stored Document”, Copy/Document

 

 

 

 

Server Reference.

 

 

 

 

 

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