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Troubleshooting When Using the Scanner Function
Message | Cause | Solution |
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Transmission has | Transmission has failed. | Allocate sufficient space. |
failed. Insuffi- | There was not enough |
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cient memory in | free space on the hard |
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the destination | disk of the SMTP server, |
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FTP server, or client com- |
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hard disk. To |
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puter at the destination. |
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check the current |
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status, press |
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[Scanned Files |
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Status]. |
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Output buffer is | Too many jobs are in | Retry sending after sending jobs in |
full. Sending the | standby state, and send- | standby state completes. |
data has been | ing was cancelled. |
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cancelled. Please |
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try again later. |
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Exceeded max. | The file being stored has | Specify whether to use the data or not. |
number of pages | exceeded the max. | Scan the pages that were not scanned |
per file. Do you | number of pages for one | and store them as a new file. See “Stor- |
want to store the | file. | ing Files Using the Scanner Function”, |
scanned pages as |
| Scanner Reference. |
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1 file? |
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Exceeded maximum | Too many files are wait- | Select fewer files for transmission, or de- |
number of file to | ing to be delivered. | lete some unneeded files. For details |
store. Delete all |
| about the number of files that you can |
unnecessary |
| store, see “Storage Function”, Scanner |
| Reference. | |
files. |
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Exceeded max. | Too many files are wait- | Select fewer files for transmission, or de- |
number of stored | ing to be delivered. | lete some unneeded files. For details |
files. Cannot |
| about the number of files that you can |
send the scanned |
| store, see “Storage Function”, Scanner |
| Reference. | |
data as capturing |
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files is unavail- |
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able. |
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Exceeded max. | The maximum number | Check the files stored, and then delete |
number of files | of files that can be stored | unneeded files. See “Document Server”, |
which can be used | in the document server | Copy/Document Server Reference or |
in Document Serv- | has been exceeded. | “Storing Files Using the Scanner Func- |
er at the same |
| tion”, Scanner Reference. |
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time. |
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Entered protec- | The correct protect destina- | Make sure the protection code is correct, |
tion code for | tion code was not entered. | and then enter it again. See “Registering |
destination is |
| a Protection Code”, General Settings |
incorrect. Please |
| Guide. |
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Password entered | You have entered an in- | Check the authentication settings, and |
is not correct. | correct password. | then enter a correct password. |
Please |
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