Apple B2867757 2.Troubleshooting When Using the Copy Function

2.Troubleshooting When Using the Copy Function

This chapter explains likely causes of and possible solutions for copier function problems.

When a Message Appears

This section explains the machine's main messages. If other messages appear, follow the instructions they contain.

Important

❒Check the contact address and Serial No. of Machine shown in the Service Call message (L), and then contact your service representative. If the contact address is not shown, contact your sales representative.

❒For messages that are not listed here, see “When You Have Problems Operat- ing the Machine”.

Message	Cause	Solution
Please wait.	The main power has just	Wait for the machine to fully warm-up.
	been turned on, paper	When “Scanning originals can
	type (plain paper/ trans-
		be started.” and “Select copy
	lucent paper/ film) was	mode and Place original.” are
	changed, or the machine
	is otherwise getting	displayed alternately, you can make the
		settings for your copies and scan your
	ready.
		originals. After the originals have been
		scanned, the machine will automatically
		start copying after it has warmed-up.
		See “Auto Start”, Copy/Document
		Server Reference.
Cannot detect	The machine cannot detect	Manually select a paper tray without us-
original size.	the size of the original.	ing [Auto Paper Select], and specify a re-
		production ratio without using [Auto
		Reduce / Enlarge].
Memory is full.	The machine's memory	• When Sort is selected, press [Exit] to
	is full due to scanning	copy scanned originals, and then
	originals or performing a	copy remaining originals.
	function. The number of	• When the Job Preset function is se-
	originals that can be
		lected, check the number of preset
	stored in memory de-
		jobs, and then try scanning the origi-
	pends on the size of orig-
		nals again.
	inals and function
	settings.
Check paper size.	An improper paper size	Check the settings for Reduce/ Enlarge,
	is set.	etc., and then try again.

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