1

10

When the Machine Does Not Operate As Wanted

Problem

Cause

Solution

 

 

 

“Please wait.” ap-

This message appears

Wait for the machine to get ready.

pears.

when you change the

 

 

toner cartridge.

 

 

 

 

“Memory is full.

The scanned originals

• Press [Store File] to store pages that

Do you want to

exceed the number of

have been scanned. Delete unneces-

store scanned

sheets/pages that can be

sary files with [Delete File].

file?” appears.

stored in the hard disk.

• Press [No] if you are not storing pag-

 

 

es that have been scanned. Delete

 

 

unnecessary files with [Delete File].

 

 

 

“You do not have

This user code is not al-

Contact the administrator.

the privileges to

lowed to use the function

 

use this func-

selected.

 

tion.” continues to be

 

 

displayed even though

 

 

you have entered a valid

 

 

user code.

 

 

 

 

 

“You do not have

This user code is not al-

Press the {Energy Saver} key. Confirm

the privileges to

lowed to use the function

that the display goes off, and then press

use this func-

selected.

the {Energy Saver}key again. The display

tion.” continues to be

 

will return to the user code entry dis-

 

play. When printing under the copier or

displayed even though

 

 

printer function, press the {Energy Saver}

you have entered a valid

 

 

key only after printing has finished.

user code.

 

 

 

 

 

 

“Authentication

The entered login user

Inquire the user administrator for the cor-

has failed.” ap-

name or login password

rect login user name and login password.

pears.

is not correct.

 

 

 

 

“Authentication

The machine cannot per-

Contact the administrator.

has failed.” ap-

form authentication.

 

pears.

 

 

 

 

 

“The selected

You have tried to delete

Files can be deleted by the person who

file(s) contained

files without the authori-

created the file. To delete a file which

file(s) without

ty to do so.

you are not authorized to delete, contact

access privileg-

 

the person who created the file.

 

 

es. Only file(s)

 

 

with access priv-

 

 

ileges will be

 

 

deleted.” appears.

 

 

 

 

 

An error message re-

Paper is still jammed in

Clear misfed paper. see p.67 “Removing

mains, even if misfed pa-

the tray.

Jammed Paper”.

per is removed.

 

 

 

 

 

The user code entry

Users are restricted by

Enter the user code (up to eight digits),

screen is displayed.

user management.

and then press [OK].

 

 

 

The Authentication

Basic Authentication,

Enter your login user name and user

screen appears.

Windows Authentica-

password. See “When the Authentica-

 

tion, LDAP Authentica-

tion Screen is Displayed”, About This

 

tion or Integration Server

Machine.

 

Authentication is set.