AT&T 585-350-812 manual Asai Administration Overview

ASAI Administration 4

This chapter describes the administrative screens that are provided with the ASAI feature package. For a step-by-step description of a typical voice-response appli- cation involving a VIS ACD and VIS agents, refer to Chapter 5, "Administering ASAI".

ASAI Administration Overview

NOTE:

The ASAI feature uses a menu-driven user interface. Refer to Chapter 1, “User Interface” of the CONVERSANT VIS Version 4.0 Operations, 585- 350-703, for a general description of the VIS user interface. The ASAI link must be administered on the DEFINITY Generic 3i. Refer to the DEFINITY Communications System Generic 3i Implementation, 555-230-650, for additional information.

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