ASAI Script Builder Actions
Table 6-2. A_Event Return Field Value Meaning
Return Value | Meaning | Explanation |
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65 | ABANDON | The caller abandoned the call before the agent |
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| answered it. |
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67 | CONNECT | If CONNECT is sent on alerting message,then |
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| this indicates that the agent specified in the |
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| Connected Number field has been alerted. If |
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| CONNECT is sent on connect message, then |
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| this indicates that the agent specified in the |
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| Connected Number field has answered the |
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| call. |
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69 | END | The call ended. The caller has been discon- |
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| nected or has hung up after the call was |
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| answered by an agent. |
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82 | ROUTE | The switch is requesting that the call be routed |
| REQUEST | by the VIS. The number to be routed is in the |
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| Called Number field. The Routing ID field con- |
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| tains an identifier which must be used in the |
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| corresponding Routing ID field of the |
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| A_RouteSel action. |
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114 | ABNORMAL | The switch indicates that the routing was |
| ROUTE END | unsuccessful. Either the Destination Number |
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| or the Split Extension specified in the |
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| A_RouteSel action is invalid or the call was |
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| abandoned before a route selection was made |
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| or vector processing was administered incor- |
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| rectly. Check the Cause Value field for the |
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| specific reason. |
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Each ABANDON, CONNECT, END, ROUTE REQUEST, and ABNORMAL ROUTE END event returns information pertaining to the event. Table
