#

6.Evaluate

If $MATCH_FOUND = 0

7.Set Field Value

Field: dest_num = “5678”

Field: split_num = ““

End Evaluate

#

#Transfer the call. Place the account number (account_num) in the

#visdata field. The ASAI DIP on the VIS saves this data and

#associates it with the transferred call. A subsequent CONNECT event

#reported for the transferred call will contain this data.

#

8.External Action: A_Tran destination: dest_num split: split_num priority: No

visdata: account_num

state: call_state

cause: tran_cause

Return Field: tran_return

#

#Note that the CONNECT event is not received in this voice script.

#Rather, a monitoring script is used to monitor the transferred

#call and receive the CONNECT event when the transferred

#call is delivered to an agent. This allows the T/R channel to service

#other calls while the first, transferred call is queued for an

#available agent.

#

9.Quit

A-3

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AT&T 585-350-812 manual