A-3#
6. Evaluate
If $MATCH_FOUND = 0
7. Set Field Value
Field: dest_num = “5678”
Field: split_num = ““
End Evaluate
#
# Transfer the call. Place the account number (account_num) in the
# visdata field. The ASAI DIP on the VIS saves this data and
# associates it with the transferred call. A subsequent CONNECT event
# reported for the transferred call will contain this data.
#
8. External Action: A_Tran
destination: dest_num
split: split_num
priority: No
visdata: account_num
state: call_state
cause: tran_cause
Return Field: tran_return
#
# Note that the CONNECT event is not received in this voice script.
# Rather, a monitoring script is used to monitor the transferred
# call and receive the CONNECT event when the transferred
# call is delivered to an agent. This allows the T/R channel to service
# other calls while the first, transferred call is queued for an
# available agent.
#
9. Quit